Business Decision-Making: Streamlining the Process for More Effective Results
- 1h 50m
- Milan Frankl
- Business Expert Press
- 2015
How do executives make decisions? Based on what? Are their decisions conscious or unconscious? Can executives explain each decision they make? What tools can they use to improve their decision-making process? What rules of thumb (heuristics) can executives use when faced with decision-making challenges? These are some of the questions that this book attempts to address. There is no substitute for years of experience in any human endeavor. But by tapping into some of the methods and lessons learned from personal experience it is possible to derive a set of decision-making principles that may prove useful for others to follow. This applies especially to entrepreneurs interested in building their own businesses or executives looking for some additional help in acquiring a better decision-making mouse-trap. As an academician who prefaced his career in higher education with years as a business executive in small and medium-sized companies, the author's initial introduction to the decision-making process of executives was on the job. This book is a user-friendly overview of the results of the author’s research.
In this Book
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Business Decision-Making─Streamlining the Process for More Effective Results
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Introduction
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Prologue
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What Are Heuristics?─(Rules of Thumb)
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How Do Business Executives Make Decisions?─(Do Rules of Thumb Count?)
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When You Do Not Decide, You Have Decided─(Do Not Procrastinate)
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Why Technology Is Not Important—Or Is It?──(Computers Are Dumb)
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Experience Counts─(What You Do Not Know Is Important)
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Learn from Your Failures─(Do Not Reinvent the Wheel)
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Personal Presence Management─(Your Time Is Not Yours)
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Safety First─(Without It Nothing Else Counts)
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People Count─(Show Them)
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Quality Is Free─(The Devil Is in the Detail)
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Believe in Numbers—But Not Too Much─(What You Can Measure, You Might Manage)
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The Customer Is Always Right─(Most of the Time)
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If It Ain’t Broken, Break It─(Innovate)
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Managing Errors─(No Blame)
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The Dog Ate My Shipment─(The Inconceivable Is Not So)
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Let Go of the Banana─(Delegate) or (Delegation Pitfalls)
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Everybody Knows the Future─(Is Planning Overrated?)
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Complexity Is Out— Simplicity Is In─(Less Is More)
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Meaningless Choices─(Decisions That Do Not Matter)
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The Bank Manager Is Not Your Friend─(Do Not Go to the Bank with a Problem)
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The Government Can Help─(This Is Not a Joke)
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Do Not Quit Your Day Job─(Buying a Lottery Ticket Is Not Winning the Lottery)
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Endnotes
