Business Continuity Management: A Practical Guide to Organization Resilience and ISO 22301, Second Edition
- 5h 17m
- James Crask
- Kogan Page
- 2024
Build and maintain resiliency with this practical guide to approaching risk head on and building an effective business continuity strategy.
It is critical that every business has a strong continuity plan in the face of heightened global risk and large-scale disruption. Business Continuity Management offers a straightforward and practical guide to building effective contingency plans and maintaining a resilient organization. Including tips, tools and templates, this book is a crucial guide to approaching business-wide disruption. It includes practical solutions built from the author's personal experience managing hundreds of projects in a variety of business settings.
This fully updated edition contains new case studies and guidance on the latest organizational challenges, including geopolitical risks, climate change, supply chain disruptions and how businesses can make effective decisions in a world of endless data. With key performance indicators, templates and checklists covering planning, response, reporting and assurance, this book is the essential resource for business continuity and resilience professionals.
About the Author
James Crask is Managing Director of Strategic Risk Consulting for Marsh, working with clients to deliver resilience and business continuity solutions. He also chairs the International Standards Committee responsible for all global Business Continuity and Organisational Resilience ISO Standards, including ISO 22301:2019. He previously worked for PwC where he was responsible for building the UK firm's business resilience advisory services and has held roles for the Nuclear Decommissioning Authority and for the BBC. He is based in London.
In this Book
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Introduction
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The Evolution of Resilience
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What Can We Learn From International Standards?
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How Business Continuity and Resilience Differs Between Industries
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Comparing Incident Management, Crisis Management and Business Continuity
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Good Practice in Crisis Response
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Lessons From the Permacrisis
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Gaining and Maintaining the Attention of the Board
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Developing the Governance and Implementing Resources
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Delivering the BIA and Determining Recovery Strategies
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Writing Plans and Procedures
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Training and Exercising
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Supply Chain Resilience
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Reviewing, Auditing and Improving
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Plan Contents and Tips for Completion
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Response Templates
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Assurance Scorecard
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Supplier Assessment
