Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement, New & Updated Edition
- 4h 39m
- Aubrey C. Daniels
- McGraw-Hill
- 2000
What motivates people? What encourages employees to work to their fullest potential, not just for a short while but for the long haul? Many managerial fads promising quick fixes have come and gone, but none have approached the success experienced by organizations that have employed Aubrey Daniel's groundbreaking motivational methods. Bringing Out the Best in People, New & Updated Edition, provides the latest and best motivational methods currently in use at such major companies as Xerox, 3M, and Kodak. Applying scientifically based behavioral stimuli to the workplace while making it fun at the same time, renowned behavioral psychologist and nationally known expert and author on performance, Aubrey Daniels, describes practical, precise, data-oriented methods to help you implement a management system that will maximize the long-term performance of every aspect of your company.
All-new material shows you how to:
- Create effective recognition and rewards systems in line with what today's employees want
- Stimulate innovation and creativity in new and exciting ways
- Overcome problems associated with poorly designed training programs
- Motivate young employees from the minute they join the workforce
Here, you'll learn the secrets of:
- Finding reinforcers that work--and tailoring them to meet individual employees' needs
- Setting fair performance measurement standards--and implementing them with minimal cost and effort
- Providing continual feedback--so employees always know exactly how to improve performance...and when they've achieved it, and much more!
About the Author
Aubrey C. Daniels, Ph.D., is the president of Aubrey Daniels & Associates, Inc. (Atlanta, GA), a management consulting firm that helps companies solve problems in productivity, quality, cost, and morale. One of the foremost speakers and writers in the human resources field, he has instituted his performance management system at more than two hundred organizations in the United States, Canada, Mexico, Great Britain, France, and Italy, and has worked closely with such noted clients as 3M, GTE, Rubbermaid, and Honeywell. Dr. Daniels is also the founder and publisher of Performance Management magazine.
In this Book
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Bringing Out the Best in People—How to Apply the Astonishing Power of Positive Reinforcement, A New & Updated Edition
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Preface to the Second Edition
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Preface to the First Edition
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Fads, Fantasies, and Fixes
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Management by Common Sense Is Not Management at All
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Louder, Longer, Meaner
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Behavior Is a Function of Its Consequences
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The ABCs of Performance Management
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The High Price of Negative Reinforcement
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Capturing Discretionary Effort Through Positive Reinforcement
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Decreasing Behavior—Intentionally or Otherwise
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Effective Delivery of Reinforcement
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Pinpoint Precision
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The Effective Use of Measurement
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Performance Feedback
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A Model for Problem Solving
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Goal Setting to Shape Behavior
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The Missing Link in Quality
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Teams and Empowerment
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Turning Downsizing into Rightsizing
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Recognition, Reward, Reinforcement, and Relationships
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Compensation and Performance Appraisal
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Performance Management: The Executive Function
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Accelerated Learning
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Increasing Creativity and Managing Change
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Managing the Nintendo Generation and Beyond
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Thank God It’s Monday—Celebrating Work
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Epilogue
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References
