Breakthrough Communication: A Powerful 4-Step Process for Overcoming Resistance and Getting Results
- 4h 2m
- Harrison Monarth
- McGraw-Hill
- 2014
People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility. You can take charge--and you can make a difference! Breakthrough Communication provides easy-to-implement strategies for virtually any business situation, whether it's one-on-one or within a group.
About the Author
HARRISON MONARTH is the founder and president of GuruMaker, an internationally respected communications consulting firm that coaches Fortune 500 executives, international politicians, and other high-level professionals.
In this Book
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Breakthrough Communication—A Powerful 4-Step Process For Overcoming Resistance And Getting Results
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Introduction: Two Different Ways, Two Different Outcomes
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Chapter 1: The Art of Getting on the Radar
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Chapter 2: Managing Your Status
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Chapter 3: Finding Common Ground
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Chapter 4: Nine “Hats” You Can Wear to Get on the Radar
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Chapter 5: Setting the Agenda: Focusing on What Really Matters
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Chapter 6: Clarifying Focus and Objective
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Chapter 7: Making New Ideas Salient
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Chapter 8: The Elusive Art of Meaning Making
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Chapter 9: How Language Creates Meaning
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Chapter 10: Creating Meaning with Stories
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Chapter 11: Spark the Action You Want to See
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Chapter 12: Managing Fear
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Chapter 13: Managing Ambivalence
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Chapter 14: Learning from Feedback: It’s Not Over ’til It’s Over
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Notes
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