Becoming an Extraordinary Manager: The 5 Essentials For Success
- 3h 55m
- Len Sandler
- AMACOM
- 2008
Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on "understanding" principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including:
- why it’s critical to be interested in, rather than interesting to, their people
- the best ways to motivate their team
- effective interviewing techniques
- conducting a performance review
- time management
- introducing change
- delegation
- thinking and acting about their people positively (the self-fulfilling prophecy)
- building a high-performance team
- retaining top talent
- handling performance problems
- listening
Lively in style and thorough in content, this is the book that gives every manager a complete guide to avoiding the ordinary and becoming the best.
About the Author
As a training consultant, Len Sandler has developed and delivered more than 2,500 management and professional skills training programs over the past eighteen years. He has worked with such organizations as IBM, General Motors, NASA, Citigroup, General Electric, Honeywell, Motorola, Johnson & Johnson, Pella, SunTrust, Lehman Brothers, AT&T, Disney, EMC, Blue Cross/Blue Shield, Hertz, Sun Microsystems, and Siemens, among others. He has conducted programs throughout the United States and other countries such as in England, Ireland, Germany, Canada, Singapore, Japan, Mexico, and Brazil. Previously, he spent sixteen years in human resources positions, most recently as the corporate HR director at Computervision (now part of Parametric Technology), when the company had 6,000 employees. Formerly an adjunct professor of management at Boston University for fifteen years, he holds a BS in psychology from Boston University, an MBA from Northeastern University, and a PhD in organizational behavior from City University. He is the author of a number of magazine articles, including the award-winning ‘‘Successful and Supportive Subordinate.’’
In this Book
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Becoming An Extraordinary Manager —The 5 Essentials For Success
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Foreword
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Introduction
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Moving Up to Manager—How to Get and Begin the Job
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The Principles of Motivation
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What People Really Want
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Action Items for Developing Your Ability to Motivate Others
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Interviewing—Choosing the Best from the Rest
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Retaining Top Talent
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Action Items for Developing Your Ability to Attract and Retain Top Talent
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Building Capability and Accountability
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It’s About Time!
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Action Items for Developing Your Ability to Plan and Organize Your Group’s Performance
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Managing Employee Performance
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Introducing Change—From ‘‘Woe!’’ to ‘‘Wow!’’
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Maintaining Your Sanity—Handling Performance Problems
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Action Items for Developing Your Ability to Drive Results Through Your Organization
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Career Planning
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A Look to the Future
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Action Items for Developing Your Ability to Develop Others
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Bibliography
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