ASTD's Ultimate Train the Trainer: A Complete Guide to Training Success

Use ASTD’s Ultimate Train the Trainer program to bring new trainers quickly up-to-speed, engage SMEs in the learning process, and enhance seasoned trainers’ skills with the latest techniques for delivering powerful training. Following the proven ADDIE methodology, this title provides a comprehensive program including options for full-day or multi-day session agendas, as well as learning activities, customizable PowerPoint slides, and participant handouts.

About the Author

Elaine Biech is president and managing principal of ebb associates inc, an organization development firm that helps organizations work through large-scale change. She has been in the training and consulting field for 30 years, and she works with business, government, and nonprofit organizations.

Elaine specializes in helping people work as teams to maximize their effectiveness. Customizing all of her work for individual clients, she conducts strategic planning sessions and implements corporate-wide systems, such as quality improvement, reengineering of business processes, and mentoring programs. Elaine facilitates topics such as coaching today's employee, fostering creativity, customer service, time management, stress management, speaking skills, training competence, conducting productive meetings, managing change, handling the difficult employee, organizational communication, conflict resolution, and effective listening.

Known as the trainer's trainer, Elaine has developed media presentations and training materials and has presented at dozens of national and international conferences. Elaine designs custom training programs for managers, leaders, trainers, and consultants, and her work has been featured in dozens of publications, including The Wall Street Journal, Harvard Management Update, The Washington Post, and Fortune magazine.

As a management and executive consultant, trainer, and designer, Elaine has provided services to FAA, Land O' Lakes, McDonald's, Lands' End, General Casualty Insurance, Chrysler, Johnson Wax, PricewaterhouseCoopers, American Family Insurance, Marathon Oil, Hershey Chocolate, Federal Reserve Bank, the U.S. Navy, NASA, Newport News Shipbuilding, Kohler Company, ASTD, American Red Cross, Association of Independent Certified Public Accountants, the University of Wisconsin, the College of William and Mary, ODU, and hundreds of other public and private sector organizations, to prepare them for the challenges of the new millennium.

In addition, Elaine is the author and editor of more than four dozen books and articles, including, 10 Steps to Successful Training, 2009; The Consultant's Quick Start Guide, 2nd ed., 2009; ASTD Handbook for Workplace Learning Professionals, 2008; Trainer's Warehouse Book of Games, 2008; The Business of Consulting, 2nd ed., 2007; Thriving Through Change: A Leader's Practical Guide to Change Mastery, 2007; Successful Team-Building Tools, 2nd ed., 2007; 90 World-Class Activities by 90 World-Class Trainers, 2007 (named a Training Review Best Training Product of 2007); nine-volume set of ASTD's Certification Study Guides, 2006; 12 Habits of Successful Trainers, ASTD Infoline, 2005; The ASTD Infoline Dictionary of Basic Trainer Terms, 2005; Training for Dummies, 2005; Marketing Your Consulting Services, 2003; The Consultant's Quick Start Guide, 2001; The Consultant's Legal Guide, 2000; Interpersonal Skills: Understanding Your Impact on Others, 1996; Building High Performance, 1998; The Pfeiffer Annual for Consultants and The Pfeiffer Annual for Trainers (1998–2010); The ASTD Sourcebook: Creativity and Innovation—Widen Your Spectrum, 1996; The HR Handbook, 1996; Ten Mistakes CEOs Make About Training, 1995; TQM for Training, 1994; Diagnostic Tools for Total Quality, INFO-LINE, 1991; Managing Teamwork, 1994; Process Improvement: Achieving Quality Together, 1994; Business Communications, 1992; Delegating for Results, 1992; Increased Productivity Through Effective Meetings, 1987; and Stress Management: Building Healthy Families, 1984. Her books have been translated into Chinese, German, and Dutch.

Elaine received her BS from the University of Wisconsin—Superior in Business and Education Consulting and received her MS in Human Resource Development from the University of Wisconsin—Superior. Active at the national level of ASTD, Elaine is a lifetime member, served on the 1990 National Conference Design Committee, was a member of the National ASTD Board of Directors and Secretary of ASTD from 1991 to 1994, initiated and chaired Consultant's Day for seven years, and was the International Conference Design Chair in 2000. In addition to her work with ASTD, she has served on the Independent Consultants Association's (ICA) Advisory Committee and on the Instructional Systems Association (ISA) board of directors.

In 2001, Elaine received ISA's highest award, The ISA Spirit Award. She is also the recipient of the 1992 National ASTD Torch Award, the 2004 ASTD Volunteer-Staff Partnership Award, and the 2006 ASTD Gordon M. Bliss Memorial Award. In addition, she was selected for the 1995 Wisconsin Women Entrepreneur's Mentor Award. For the past 12 years, Elaine has been the consulting editor for the prestigious Training and Consulting Annuals, published by Jossey-Bass/Pfeiffer.