Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development
- 4h 24m
- Jonathan Passmore, Sarah Lewis, Stefan Cantore
- Kogan Page
- 2008
Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied by combining the skills, perspectives and approaches you will learn from this book into a practical conversational approach to your organizational challenges. It also takes a look at other techniques used to create change through conversation.
Case studies from organizations that have already integrated conversational methods into their change management practice show you why the processes are valuable, why they are effective and how to promote, create and generate such conversations yourself. Written in jargon-free language, this is an excellent resource for you to discover the benefits that conversational techniques can have on your organization and its performance.
About the Authors
Sarah Lewis is a chartered occupational psychologist, an associate fellow of the British Psychological Society, and a founder member of the Association of Business Psychologists.
Jonathan Passmore is a chartered occupational psychologist and a Fellow of the Chartered Institute of Personnel and Development. He is also Editor of Excellence in Coaching and Psychometrics in Coaching, both published by Kogan Page in association with the Association for Coaching.
Stefan Cantore is a consultant in the areas of leadership and organizational development.
In this Book
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Appreciative Inquiry For Change Management—Using AI to Facilitate Organizational Development
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Introduction
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Organizations as Machines, Workers as Cogs and Management as a Control Process
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An Alternative Approach—Organizations as Living Human Systems
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The Development of Conversational Approaches to Organizational Change
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Appreciative Inquiry—How Do You Do It?
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The Power of the Question
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The Power of Conversation
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Extending Practice—Working With Story In Organizations
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Developing Your Conversational Practice
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Becoming an Appreciative Conversational Practitioner
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How to Introduce Appreciative Inquiry and Related Approaches to Your Organization
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Case study—Using Appreciative Inquiry at BP Castrol Marine
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Case Study—Revitalizing Corporate Values in Nokia
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Case Study—World Café
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Case Study—Applying Appreciative Inquiry to Deliver Strategic Change—Orbseal Technology Center
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References
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