Andy & Me: Crisis and Transformation on the Lean Journey, Second Edition

  • 2h 8m
  • Pascal Dennis
  • CRC Press
  • 2011

Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me: Crisis & Transformation on the Lean Journey, now in its second edition, is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters, and plant politics will ring true with many readers.

In a cool, readable style, this highly popular work follows Tom's relationship with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).

On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success — both in his plant and in his personal life — he learns from Andy that successful improvement is endless and eternal. This edition includes study questions after each chapter to support your learning and help you tell some of your own stories.

Pascal Dennis discusses the 2nd edition of his Shingo Prize-winning book Andy & Me.

About the Author

Pascal Dennis is a professional engineer with more than 25 years of experience in management consulting and manufacturing, including leadership positions at Toyota and Lean Pathways, Inc.

In this Book

  • Andy & Me — Crisis and Transformation on the Lean Journey, Second Edition
  • Preface
  • Preface to the Second Edition
  • “We’ll Have to Close Some Plants.”
  • Looking for Mr. Saito
  • Finding a Sensei
  • Sincere Mind
  • Henry Ford’s Vision
  • Walking the Plant
  • Continuing the Tour
  • Needs More Work
  • Understanding Zone Control
  • Time Out at the Blue Giraffe
  • Making Our Video
  • Kickoff
  • Big Heart
  • The Money Board
  • A Night in Astoria
  • Visual Management
  • The River and the Rocks
  • People Make the Difference
  • “No Problem” Is a Problem
  • Developing Early Warning Systems
  • The Valley of Darkness
  • Learning About the Help Line
  • The Efficiency of Pull Systems
  • Stupid Meanness
  • The Frog, the Scorpion, and the Nightingale
  • Grapefruit Moon
  • Bibliography
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