A Practical Guide to Training and Development: Assess, Design, Deliver, and Evaluate

To stay ahead of the competition, today's organizations must invest in ongoing training that continuously improves their employees' knowledge and skills. A Practical Guide to Training and Development is a comprehensive resource that offers a theoretical, strategic, and practical foundation of the entire training process. The book outlines a step-by-step approach for assessing, designing, delivering and evaluating training.

Based on author Michael Moskowitz's more than thirty years of professional experience, this handy resource presents real world examples that clearly show how to

• Develop trainer competencies
• Strategize to train effectively for minimized liability
• Understand vision, mission, and goal alignment
• Conduct needs assessments
• Determine training's priorities
• Create budget and internal marketing strategies
• Choose and use effective instructional methods
• Evaluate training impact
• Compute training's return on investment
• Achieve training goals
• Audit training practices

The book also includes two newly completed research studies: 1) The Impact of Sexual Harassment Prevention Training on Attitudes Toward Harassers and 2) What Have We Learned from 314 Training Needs Assessments?

About the Author

Since 1978, Michael Moskowitz has been a human resource and training professional.

As the owner/founder of Training Q and A Consulting, Michael’s client list includes Kaiser Permanente, AT&T, Buck Knives, Dimension One Spas, Scripps Research Institute, Sanyo North America, Chicano Federation, Unisys Corporation, American Tower Corporation, Bidland Systems, CliniComp Corporation, Elemental Software, Gafcon, Inc., Getchell Construction, Hurkes Design Associates, Impact Solutions, Inc., Oridean, Inc., Physician Management Resources, Inc., RD Instruments, Signal Pharmaceutical, Tachyon, Inc., TruSolutions Computers, Leucadia Electric, and Underwater Kinetics, Inc.

His previous work experience includes HR manager, Next-Wave Telecom; HR manager, AirTouch Cellular; HR director, Sharp Cabrillo Hospital; training and employee relations director, Mercy Hospital and Medical Center; staff education and development manager, University of California San Diego; and personnel development specialist, Kaiser Permanente Medical Care Program.

Michael was an instructor at California State University San Marcos, teaching HR management in the College of Business Administration. Michael was on the faculty at the University of Phoenix, where he taught personnel management in the School of Human Resources. He is an instructor at the University of California San Diego Extension, teaching training and development in the Business and Management Program.

Michael holds an M.A. degree in psychology from United States International University and a B.A. degree in psychology from Queens College, City University of New York.