78 Important Questions Every Leader Should Ask and Answer
- 2h 22m
- Chris Clarke-Epstein
- AMACOM
- 2002
True leaders know the value of communication. Asking and answering the right questions lets employees and leaders understand each other better, trust each other more deeply, and work more efficiently and energetically toward common goals. 78 Important Questions Every Leader Should Ask and Answer gives executives and managers specific questions to ask of employees, customers, and others. Equally important, this valuable book reveals how to encourage questions from those groups, and how to answer them clearly and honestly.
About the Author
Chris Clarke-Epstein is a consultant, seminar leader, and author of several books, including The Instant Trainer. A noted public speaker, she is past President of the National Speakers Association.
In this Book
-
Questions Leaders Need to Ask Themselves
-
Questions Leaders Need to Ask Customers
-
Questions Leaders Need to Ask Employees About the Business
-
Deeper Questions Leaders Need to Ask Employees
-
Questions to Ask in Special Situations
-
Questions Leaders Need to Answer
-
Answers for Special Situations
-
Delivering Tough Answers
-
Conclusion—Some Final Questions
YOU MIGHT ALSO LIKE
Rating 4.5 of 42 users
(42)
