50 Activities For Developing People Skills
- 1h 49m
- David Couper, Jacqueline Stewart
- Human Resource Development Press
- 2004
Training Objectives
- Improve interpersonal skills
- Enhance management performance
- Create effective teams
- Improve communication within your organization
Activities
Select activities to build training that examines all the key people skills your managers need. These skills include:
- Assertiveness
- Presentation
- Counseling
- Teamwork
- Verbal communication
- Listening
- Nonverbal communication
Time Guidelines
- 14 activities take less than 30 minutes
- 27 activities take between 30 minutes and 1 hour
- 11 activities take between 1 and 2 hours
In this Book
-
The Action Plan
-
Advice or Information?
-
Alphabet of Feelings
-
Analyzing Meetings
-
Answer My Question
-
Appraisal
-
Breaking the Barrier
-
Controlling Body Language
-
Customer Service Analysis
-
Delegation—I
-
Delegation–II
-
Dib Dob Dabble
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Discipline
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Don't Label Me
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Farewell
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59 Seconds
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Giving Feedback
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How Free Are You?
-
Internal Communication Analysis
-
Interview Me
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The Lineup
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Listening Transfer
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Making Contact
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Maptalk
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Negotiation
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Negotiation Skills
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No Jargon
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Only One Question
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Personal Needs Analysis
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Power and Influence
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Prejudice
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Reflecting
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Qualities of a Counselor
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Selection
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Spelling Out
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Stereotypes
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Summarizing Skills–I
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Summarizing Skills–II
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Teamwork Squares
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Transactional Analysis
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Values
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What Animal Are You?
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What Are You Really Saying?
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What Shall We Talk About?
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What's Up, Doc?
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When Are You Assertive?
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Who Are You Aiming At?
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Whodunit?
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“Yes, but…”
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Yes or No
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