12: The Elements of Great Managing

  • 5m
  • James K. Harter, Rodd Wagner
  • Skillsoft
  • 2017
Using data from a groundbreaking workplace survey by the Gallup Organization, 12: The Elements of Great Managing follows exceptional managers through difficult challenges in order to identify the characteristics of successful leaders. In this Review, we discuss the salient points of the book based on our interpretation of its contents.

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