What To Do When Machines Do Everything: How to Get Ahead in a World of AI, Algorithms, Bots, and Big Data

What To Do When Machines Do Everything is a guidebook to succeeding in the next generation of the digital economy. When systems running on Artificial Intelligence can drive our cars, diagnose medical patients, and manage our finances more effectively than humans it raises profound questions on the future of work and how companies compete. Drawing upon real-world cases, data, and insight, the authors provide clear strategic guidance and actionable steps to help you and your organization move ahead in a world where exponentially developing new technologies are changing how value is created.

Written by a team of business and technology expert practitioners, this book provides a clear path to the future of your work.

The first part of the book examines the once in a generation upheaval most every organization will soon face as systems of intelligence go mainstream. The authors argue that contrary to the doom and gloom that surrounds much of IT and business at the moment, we are in fact on the cusp of the biggest wave of opportunity creation since the Industrial Revolution. Next, the authors detail a clear-cut business model to help leaders take part in this coming boom; the AHEAD model outlines five strategic initiatives that are central to competing in the next phase of global business by driving new levels of efficiency, customer intimacy, and innovation.

Business leaders today have two options: be swallowed up by the ongoing technological evolution, or ride the crest of the wave to new profits and better business. This book shows you how to avoid your own extinction event, and will help you;

• Understand the untold full extent of technology's impact on the way we work and live.
• Find out where we're headed, and how soon the future will arrive
• Leverage the new emerging paradigm into a sustainable business advantage
• Adopt a strategic model for winning in the new economy

The digital world is already transforming how we work, live, and shop, how we are governed and entertained, and how we manage our money, health, security, and relationships. Don't let your business—or your career—get left behind. What To Do When Machines Do Everything is your strategic roadmap to a future full of possibility and success. Or peril.

About the Author

Malcolm Frank is the Chief Strategy Officer and Chief Marketing Officer of Cognizant Technology Solutions, a leading technology services firm of over 250,000 employees. As a recognized industry thought leader, Mr. Frank is a frequent speaker on key issues of the digital economy. He has been quoted in such publications as The Economist, The Economic Times, BusinessWeek, ComputerWorld, InformationWeek and Business 2.0. He is the subject of a Harvard Business School case study on Leadership and Management, and was named “One of the most influential people in finance” in Risk Management Magazine. He is a graduate of Yale University with a degree in Economics.

A widely acknowledged IT futurist and thought leader with a storied track record working with the biggest and fastest growing IT vendors and with the most demanding and sophisticated IT buyers.

Paul Roehrig is a member of the Executive Leadership Team at Cognizant (a Fortune 200 business and technology company comprised of nearly 300,000 associates) and the Global Head of Strategy and Growth for Cognizant Digital Business & Technology.

He is a co-author of two award-winning and best-selling books: What To Do When Machines Do Everything (2017) and Code Halos: How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business (2014). Paul is a founder and former Global Managing Director of the Center for The Future of Work, where he led a team that researched, wrote, and consulted extensively on challenges and opportunities related to business and technology. He has held various other marketing and strategy roles at Cognizant.

Paul was a Principal Analyst at Forrester Research, and in 2008 he was named one of the top services analysts globally by the Institute of Industry Analyst Relations. In addition, he held operational positions in designing and implementing global technology services programs for Hewlett-Packard.

Paul is a sought after presenter at a wide range of public, academic, and industry events such as the World Economic Forum, Dreamforce, Oracle OpenWorld, The Churchill Club, the Atlantic Festival, Politico, and many more across the globe. He has regularly been featured in publications such as Forbes, Business Week, The Economic Times, The Wall Street Journal, Fast Company, Fortune India, Clarin, The Times of India, Computerworld, and others.

Paul holds a PhD from Syracuse University and was formerly a professional musician. He lives in the Washington, DC, area with his family.