The Speed of Trust: The One Thing That Changes Everything

In this Audiobook

• Nothing Is as Fast as the Speed of Trust
• You Can Do Something About This!
• The 4 Cores of Credibility
• Core 1—Integrity: Are You Congruent?
• Core 2—Intent: What's Your Agenda?
• Core 3—Capabilities: Are You Relevant?
• Core 4—Results: What's Your Track Record?
• The 13 Behaviors
• Behavior #1: Talk Straight
• Behavior #2: Demonstrate Respect
• Behavior #3: Create Transparency
• Behavior #4: Right Wrongs
• Behavior #5: Show Loyalty
• Behavior #6: Deliver Results
• Behavior #7: Get Better
• Behavior #8: Confront Reality
• Behavior #9: Clarify Expectations
• Behavior #10: Practice Accountability
• Behavior #11: Listen First
• Behavior #12: Keep Commitments
• Behavior #13: Extend Trust
• Creating an Action Plan
• The Third Wave—Organizational Trust: The Principle of Alignment
• The Fourth Wave—Market Trust: The Principle of Reputation
• The Fifth Wave—Societal Trust: The Principle of Contribution
• Extending “Smart Trust”
• Restoring Trust When It Has Been Lost
• A Propensity to Trust