The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits

  • 8h 20m 47s
  • Zeynep Ton
  • Brilliance Publishing
  • 2014

In The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind — with bad jobs — is a choice, not a necessity.

In this Audiobook

  • 1. An Unnecessary Sacrifice
  • 2. Great Operations Need Great People
  • 3. The Penalties of Going Cheap on Retail Labor
  • 4. Model Retailers: Who Knew It Could Be This Good?
  • 5. Offer Less
  • 6. Standardize and Empower
  • 7. Cross-Train
  • 8. Operate with Slack
  • 9. Seizing Strategic Opportunities
  • 10. Values and Constraints

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