MIT Sloan Management Review Podcast on Fashioning the Perfect Fit With AI

Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins the Me, Myself, and AI podcast to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while realizing operational efficiencies. He also talks about how the company sustains extremely high feedback rates from consumers and how humans are training models, as well as vice versa, leading to interesting feedback loops.

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