Helping: How to Offer, Give, and Receive Help
- 5h 5m 56s
- Edgar Schein
- Berrett-Koehler Publishers
- 2011
Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?
In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful.
In this Audiobook
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Chapter 1 - What Is Help?
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Chapter 2 - Economics and Theater: The Essence of Relationships
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Chapter 3 - The Inequalities and Ambiguities of the Helping Relationship
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Chapter 4 - Helping as Theater: Three Kinds of Helping Roles
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Chapter 5 - Humble Inquiry: The Key to Building and Maintaining the Helping Relationship
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Chapter 6 - Applying the Inquiry Process
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Chapter 7 - Teamwork as Perpetual Reciprocal Helping
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Chapter 8 - Helping Leaders and Organizational Clients
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Chapter 9 - Principles and Tips
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