Can't Buy Me Like: How Authentic Customer Connections Drive Superior Results

  • 6h 28m 5s
  • Bob Garfield, Doug Levy
  • Gildan Media
  • 2013

Blending powerful new research, fascinating examples and practical advice, Garfield and Levy show how any company can thrive in the Relationship Era.

The following are the specific segments contained in each of the audio files for download:

AUDIO 1:

  1. Intro – 20:27
  2. Chapter 1: Good-bye to All That – 19:33
  3. Chapter 2: The Relationship Era – 25:17

AUDIO 2:

  1. Chapter 3: Trust Me – 31:02
  2. Chapter 4: On Purpose – 49:43

AUDIO 3:

  1. Chapter 5: Sustain – 23:16
  2. Chapter 6: The Secret Secret – 24:46
  3. Chapter 7: That Thing Called Like – 35:57

AUDIO 4:

  1. Chapter 8: The Shift – 1:00:21

AUDIO 5:

  1. Chapter 9: Do’s and Don’ts and . . . No, Really, Don’ts – 40:57
  2. Chapter 10: Bank and Trust – 26:26

AUDIO 6:

  1. Chapter 11: The Could Be the End of a Previously Very Good Relationship – 18:35
  2. Afterword – 7:57
  3. Acknowledgements – 3:39

In this Audiobook

  • CHAPTER 1 Good-bye to All That
  • CHAPTER 2 The Relationship Era
  • CHAPTER 3 Trust Me
  • CHAPTER 4 On Purpose
  • CHAPTER 5 Sustain
  • CHAPTER 6 The Secret Secret
  • CHAPTER 7 That Thing Called Like
  • CHAPTER 8 The shift
  • CHAPTER 9 Do's and Don'ts and … No, Really, Don'ts
  • CHAPTER 10 Bank and Trust
  • CHAPTER 11 This Could Be the End of a Previously Very Good Relationship
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