Adaptive Listening: How to Cultivate Trust and Traction at Work

  • 7h 15m 21s
  • Maegan Stephens, Nancy Duarte, Nicole Lowenbraun
  • Gildan Media
  • 2024

There isn't one way to listen. It's time to adapt your listening!

#1 New Release in Running Meetings & Presentations and Human Resources & Personnel Management

Not just another book on communication. Adaptive Listening helps you up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, Adaptive Listening moves you beyond active listening, embracing easy-to-remember techniques that strengthen relationships and get work done more effectively.

Leaders at all levels can improve listening skills. Aspiring, emerging, and established leaders can build more awareness about their own listening style and the impact it has on their workday. Only then can they adapt the way they listen to meet the goals and needs of direct reports, peers, managers, customers, and stakeholders, all while contributing to a positive workplace culture.

If you enjoyed You're Not Listening, Just Listen, Listen Like You Mean It, Power Listening, Nonviolent Communication, or Crucial Conversations, you'll love Adaptive Listening.

About the Author

Nicole Lowenbraun is a communication nerd who uses her unique speech-language pathology background—and decades of business acumen—to help clients excel in speaking, writing, and listening. With a Master’s in Communication Disorders, Nicole is passionate about fostering more inclusive communication in the workplace. She’s a content director at Duarte, Inc., and the proud co-creator of Adaptive Listening—the new gold standard for listening in the workplace.

Maegan Stephens started earning her “10,000 hours” back when she was a competitive public-speaker in high school and college (yes, that's a thing). From there, she sharpened her research skills with a PhD in communication studies from The University of Texas at Austin. She is the co-creator of the Adaptive Listening methodology and currently leads a team of Duarte, Inc. strategists, writers, and speaker coaches to transform the way people communicate.

Nancy Duarte is a communications expert who has been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, The Economist, LA Times and on CNN. As the storyteller of the Silicon Valley, and 5th largest woman-owned employer there, her firm, Duarte, Inc., is the global leader behind some of the most influential messages in business and culture. Nancy has been a keynote speaker on numerous public stages and her firm counts almost 200 of the Fortune 500 among her firm's clientele. Nancy is the author of three bestselling books. Resonate: Present Visual Stories that Transform Audiences, Slide:ology: The Art and Science of Creating Great Presentations, and The HBR Guide to Persuasive Presentations. Nancy has three grown children who walk in their destiny, a husband who has loved her for, like, ever, and two grandkids that take her breath away. Nancy resides in Mountain View, California.

In this Audiobook

  • Foreword: A Note from Nancy Duarte
  • Chapter 1 - There’s a Better Way to Listen at Work
  • Chapter 2 - Uncover Your S.A.I.D. Listening Style™
  • Chapter 3 - Support S.A.I.D. Listening Style
  • Chapter 4 - Advance S.A.I.D. Listening Style
  • Chapter 5 - Immerse S.A.I.D. Listening Style
  • Chapter 6 - Discern S.A.I.D. Listening Style
  • Chapter 7 - Focus Your Listening L.E.N.S.™
  • Chapter 8 - Meet the S.A.I.D. Listening Goals™
  • Chapter 9 - Adapt to Support™
  • Chapter 10 - Adapt to Advance™
  • Chapter 11 - Adapt to Immerse™
  • Chapter 12 - Adapt to Discern™
  • Chapter 13 - Embrace an Adaptive Listening Culture
  • Acknowledgments
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