Customer Success Manager Journey
- 113 Courses | 42h 12m 7s
- 9 Books | 1h 28m
- 6 Audiobooks | 1h 52m 29s
Customer Relationships
Start growing relationships that exceed customers’ needs and desires. Learn more about how to build lasting customer relationships.
- 3 Courses | 1h 19m 52s
- 1 Book | 7m
- 1 Audiobook | 17m 3s
A Customer First Mindset
Organizations need people who are so customer obsessed that they never settle but are continually trying to understand what else they can do for their customers. Learn more about a customer first mindset.
- 6 Courses | 4h 9m 26s
- 1 Book | 9m
- 1 Audiobook | 13m 31s
Communication & Listening Skills
Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. Learn more about communication and listening skills.
- 7 Courses | 3h 2m 44s
- 2 Books | 21m
- 1 Audiobook | 21m 46s
Sales & Presentation Skills
Delivering a presentation demands that you convey your message clearly while capturing the attention of your audience. Learn more about presentation skills.
- 11 Courses | 3h 56m 44s
- 2 Books | 19m
- 1 Audiobook | 19m 57s
Curiosity and Creativity
New challenges require new ideas, new solutions, and new skills and knowledge. And this requires continuous learning and self-development. Learn more about curiousity and creativity.
- 9 Courses | 3h 17m 17s
- 3 Books | 32m
- 2 Audiobooks | 40m 12s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE TRACKS
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
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