Leadership Insights on Emotional Intelligence

IN THIS COURSE

• 1.  Emotional Intelligence
  2m 25s
  Many organizations are hiring more for emotional intelligence than for technical skills. Critical elements of emotional intelligence are self knowledge, self awareness, self regulation, self motivation, empathy, and interpersonal skills. FREE ACCESS
• 2.  Understanding Emotional Alignment
  2m 10s
  As a leader you set the emotional tone. Be aware of your own emotions, acknowledge how others feel, and look for ways to help them feel pride, caring, excitement, even humor. FREE ACCESS
• 3.  Relationship Management: Don't Win the Battle to Lose the War
  1m 53s
  Relationship management involves finding common ground. Over time relationships can sour making it even more difficult to establish common ground. Emotional management is key, you're not looking to win the battle to ultimately lose the war. FREE ACCESS
• 4.  Develop Emotional Intelligence
  3m 1s
  Developing emotional intelligence is a matter of building stronger pathways in your brain through practicing emotionally intelligent behaviors. FREE ACCESS
• 5.  Comfort Zone Is the Enemy of EQ
  2m 59s
  If you’re an introvert you avoid social situations. That’s not emotionally intelligent if the situation calls for social skills. Remind yourself what’s in it for you to change, and create accountability mechanisms to keep the change. Raising your EQ increases your happiness. FREE ACCESS
• 6.  How to Improve Your EQ
  2m 17s
  Emotional intelligence is not fixed; it can be improved upon over time. FREE ACCESS
• 7.  Emotional Intelligence Defined
  2m 20s
  Emotional intelligence is made up of four skills. Self-awareness and self-management are personal skills. Social awareness and relationship management are social skills. The two awareness skills — self-awareness and social awareness — are the hardest to learn. FREE ACCESS
• 8.  Characteristics of High EQ Leaders
  1m 55s
  Leaders with high emotional intelligence have a broad perspective, unlike leaders who just grind it out. High EQ leaders don’t accept negative people, negative self-talk, or dwell on past failures. Believing you can succeed improves performance even if you don’t. FREE ACCESS
• 9.  Having Hard Conversations Takes Emotional Courage
  2m 20s
  People fail to follow through on things that are hard because they don’t want to feel uncomfortable emotions. But with the emotional courage to face those feelings, they can do anything. FREE ACCESS
• 10.  The Problem with Emotional Intelligence
  2m 22s
  Having an understanding and awareness of emotional intelligence is helpful, but to be truly beneficial, we must have the emotional courage to act on that intelligence. FREE ACCESS
• 11.  What You Need To Be an Effective Leader
  2m 42s
  To be an effective leader, you need a simultaneous balance of these four things: confidence in self, connection to others, commitment to purpose, and emotional courage. FREE ACCESS
• 12.  Using Emotional Courage
  2m 44s
  Once you’ve decided you want to change, you can use your emotional courage to get there. Success is already within you; now it’s a matter of being more consistent. FREE ACCESS
• 13.  Build Emotional Courage by Taking Small Risks
  2m 40s
  Taking small risks is an effective way to gradually build emotional courage, as long as you are willing to feel the vulnerability that comes with these risks. FREE ACCESS
• 14.  Emotional Courage Makes Difficult Conversations Easier
  2m 55s
  Leaders who take the time to acknowledge what they’re feeling can not only tackle difficult conversations but also fix the underlying problem. FREE ACCESS
• 15.  How to Bring Out the Best in Yourself and Others
  2m 18s
  Humans are wired to survive. That's our need for food, water, and shelter, and this instinct is activated at work because earning a paycheck enables us to buy food, water, and shelter. Humans are wired to belong. A sense of belonging is vital for success. Once those two needs are met, our final and perhaps greatest need is to become our best selves, to grow into our potential, and make the contribution we’re here to make. FREE ACCESS
• 16.  Bringing Compassion into Leadership
  3m 11s
  Leading with care and kindness for the people in your organization makes you a more effective leader. Although most leaders believe that compassion is critical to being an effective leader, they are less sure about how to bring more compassion into their workplaces. Compassionate leadership is the intention to be of benefit to the people we work with by showing wisdom, kindness, and care. Leaders have things they need to do, such as delivering tough messages or feedback, but they should strive to do so with wisdom and compassion. FREE ACCESS
• 17.  The Five Traits of Personality
  2m 32s
  One of the best ways for leaders to inspire actions is to understand the science of personality. The five traits of personality are openness, conscientiousness, extroversion, agreeableness, and neuroticism. Leaders need to know their own traits and also those of their team members. FREE ACCESS
• 18.  Understanding Difficult People
  1m 37s
  Typically, people who appear to be difficult are operating out of fear. When we are afraid — whether that is being afraid of rejection, criticism, getting something wrong, or not being appreciated— fear comes out in all kinds of nasty ways and makes us difficult. The best way to handle difficult people is to try to identify the fear source, which means figuring out what they are really afraid of. FREE ACCESS
• 19.  Authenticity and the Key to Making a Good Impression
  2m 58s
  If you're like most people, when you're trying to land a new client, a new deal, or a new job, you try to appeal to the interests of the person sitting across from you. To seem more likable, you cater to their preferences and expectations. Discover how this could in fact be undermining your efforts, and the more effective strategies you can adopt to make a good impression. FREE ACCESS
• 20.  Shifting Your Mindset to Overcome Gender Stereotypes in a Leadership Role
  3m 6s
  Most chief executives are men. This means that stereotypically masculine traits such as assertiveness and aggression are often associated with being a leader. Women in high-level positions suffer an inverse set of perceptions, being perceived as bossy and weak. This can become a self-fulfilling burden that flattens performance. The good news is you can actively rebel against these expectations with a simple shift in mindset. FREE ACCESS