CLCOR: Implementing Globalized Call Routing

IN THIS COURSE

• 1.  Course Overview
  1m 52s
  In this video, you’ll learn more about your instructor and this course. In this course, you’ll learn about the implementation of globalized call routing. You’ll discover the different terminologies used in globalized call routing and explore how globalization and localization are done through egress and ingress. You’ll learn globalized call routing helps simplify the dial plan in multisite deployments by avoiding multiple dial patterns. FREE ACCESS
• 2.  The Need for Globalized Call Routing
  3m 9s
  In this video, you’ll learn more about the requirements for globalized call routing in a CUCM network. You’ll learn globalized call routing is imperative as organizations expand multiple geographical locations. With multisite deployments, dial plans become complicated and multiple considerations need to be made to have a robust dial plan. Globalization simplifies dial plans to a great extent because call routing happens based on a standardized number format. FREE ACCESS
• 3.  Globalized Call Routing Application Scenarios
  3m 24s
  In this video, you’ll learn more about globalized call routing application scenarios. You’ll learn there are key points associated with globalized call routing that can help you understand its use. One format is used for PSTN calls. All calls destined to the PSTN follow a particular standardized format, and there are no exceptions. You’ll discover this makes call routing simple, since you don’t have to deal with multiple dial patterns. FREE ACCESS
• 4.  Number Formats in Globalized Call Routing
  5m
  In this video, you’ll learn the terminologies and the number formats used in globalized call routing. You’ll discover E.164 is the standardized format used for call routing when globalizing the dial plan. The E.164 format starts with a + sign and is referred to as the +E.164 format. The number of digits in the entire +E.164 format cannot exceed 15. You’ll learn the +E.164 format is globally unique in IP version 4. FREE ACCESS
• 5.  Globalizing the Localized Call at Ingress
  5m 47s
  In this video, you’ll see examples of the different ingress points a call can be presented from and the techniques to globalize them. You’ll see that double clicking on the globalization of calls ingressing on CUCM from a gateway will show you several emerging patterns. Since the call is coming in via the gateway, the calling and the called numbers are in localized E.164 format. FREE ACCESS
• 6.  Localizing the Globalized Call at Egress
  3m 50s
  In this video, you’ll see examples of the different egress points a call can be sent out to and the techniques to localize them. You’ll discover that for localization of globalized calls egressing from CUCM, the only requirement is to ensure that the calling and called number are in a localized E.164 format on the gateway. This is to ensure the PSTN receives the call in a format it expects. FREE ACCESS
• 7.  Implementing Globalized Call Routing in Cisco
  10m 50s
  In this video, you’ll watch a demo. You’ll globalize calls so globalized call routing can be used. Initially, you’ll make a call from a PSTN phone to an internal phone, then you'll globalize the calling number so it shows up as a +E.164 number on the phone screen. Then, you’ll localize the calling number and ensure it shows up in ten-digit format on the phone, but is stored in +E.164 format in Missed Calls. FREE ACCESS
• 8.  Course Summary
  46s
  In this video, you’ll summarize what you’ve learned in the course. In this course, you’ve learned globalized call routing strategies and their implementation, globalization of dial plans, globalized call routing application scenarios, different ingress points and the techniques to globalize them, and different egress points and the techniques to localize them. FREE ACCESS