The Gender Communication Handbook: Conquering Conversational Collisions between Men and Women
- 3h 39m
- Audrey Nelson, Claire Damken Brown
- John Wiley & Sons (US)
- 2012
Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this book, the authors show through empirical research and extensive anecdotal evidence—garnered from fifty years of combined corporate work experience, research, gender seminars, coaching and consulting—the specific verbal and nonverbal behaviors men and women employ that define our sex roles' expectations yet paradoxically often ultimately result in barriers to effective inter-gender communication.
About the Authors
Audrey Nelson, Ph.D., is an internationally recognized trainer, keynote speaker, author, and consultant who helps organizations increase their productivity and profitability through winning communication strategies. She specializes in gender communication, conflict management, generational, and interpersonal communication skills.
Claire Damken Brown, Ph.D., is a savvy speaker, consultant, and seminar leader specializing in diversity and equal employment opportunity strategies, gender communication, sexual harassment prevention, cultural competency, and conflict resolution. She partners with businesses to build inclusive leadership skills and harassment-free workplaces where people stay and thrive.
In this Book
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Introduction—Getting the Most from This Resource
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Getting Started—Are Men and Women Just Born Different or Do They Learn to Be Different?
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He Speaks, She Speaks—What Different Things They Say
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Gender Conversation Technicalities—Interruptions, Overlapping, and other Turn-Taking Dilemmas
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Women, Men, and Unspoken Messages
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How She and He Listen
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Men, Women, and Conflict—Take it like a Man versus Nice Girls Don't Do Conflict
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He and She Wired
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Final Thoughts on Reaching across the Gender Divide
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Example One-Hour Program
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A Half-Day Program
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A Full-Day Program
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Additional Instruments and Training Tools
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Recommended Resources
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References
