The Diversity Scorecard: Evaluating the Impact of Diversity on Organizational Performance
- 6h 1m
- Edward E. Hubbard
- Taylor and Francis
- 2004
The Diversity Scorecard is designed to provide step-by-step instructions, worksheets and examples to help diversity executives and managers analyze and track the impact of their diversity initiatives to mobilize the organization for strategic culture change. Diversity is not a program; it is a systemic process of organizational change that requires measurement for organizational improvement and success.
Measuring the progress and results of diversity initiatives is a key strategic requirement to demonstrate its contribution to organizational performance. Diversity executives, professionals and managers know they must begin to show how diversity is linked to the bottom-line in hard numbers or they will have difficulty maintaining funds, gaining support, and obtaining resources to generate progress.
Many organizations collect some type of diversity-related data today, even if it focuses only on Affirmative Action statistics. The Diversity Scorecard focuses on tools and techniques to make sure diversity professionals are collecting and measuring the right type of data that will help ensure the organization’s success both now and in the future. This book helps the reader spend some time thinking about what they currently measure and adding new measures to a database to track progress towards their diversity vision. The basic premises of this book are that it is important to develop measures that focus on the past, present, and future; and that measures need to consider the needs of the organization’s diverse workforce, its work climate, diverse customers, the community, and shareholders.
About the Author
Dr. Edward E. Hubbard, Ph.D., is President and CEO of Hubbard & Hubbard, Inc., Petaluma, CA, an international organization and human performance-consulting corporation that specializes in techniques for applied business performance improvement, workforce diversity measurement, instructional design and organizational development.
In this Book
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The Business Case for Diversity
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Introduction to Diversity Measurement
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Introduction to the Diversity ROI Process
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Planning and Collecting Data
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Evaluating Diversity's Contribution
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Track and Assess Progress
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Basic Diversity Scorecard Components
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Diversity Leadership Commitment Perspective
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Workforce Profile Perspective
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Workplace Culture/Climate Perspective
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Learning and Growth Perspective
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Diverse Customer/Community Partnership Perspective
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Financial Impact Perspective
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Building Your Diversity Scorecard
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Achieving Strategic Alignment from Top to Bottom
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Implementing the Diversity Scorecard Process
