The Art of Communicating at Work: Making Sure with Feedback

The Benefits of The Art of Communicating at Work: Making Sure with Feedback:

1. You'll be able to use verbal feedback to determine how to structure a presentation that will be meaningful and effective for other people.
2. You'll improve the accuracy and clarity of a message during any conversation.
3. You can learn how to use feedback to give positive and negative strokes to others.
4. You'll learn how to use your body, eyes, face, posture, and senses to communicate a variety of positive or negative attitudes, feelings, and opinions.
5. You'll learn how to use fact feedback to keep your messages clear and make sure you're receiving the intended message from others.
6. You'll learn the underlying causes and motivations behind everybody's message and facts.
7. Take advantage of being able to understand the feelings, emotions, and attitudes that underlie all the messages that are sent your way.
8. Learn how to ask the right questions for effective feedback.
9. And much more!

This easy-to-read, practical report will have you on your way to clearer communication in no time. After you utilize these methods on the job, your coworkers will soon be turning to you for advice!

About the Author

Dr. Tony Alessandra helps companies build customers, relationships, and the bottom line. Companies learn how to achieve market dominance through specific strategies designed to out market, outsell, and out service the competition.

Dr. Alessandra has a street-wise, college-smart perspective on business, having fought his way out of NYC to eventually realize success as a graduate professor of marketing, an entrepreneur, a business author, and a keynote speaker. He earned his MBA from the University of Connecticut and his PhD in marketing from Georgia State University.

Dr. Alessandra is president of Online Assessments, a company that offers online assessments and tests; co-founder of MentorU.com, an online e-Learning company; and Chairman of the Board of BrainX, a company that offers online digital accelerated learning programs.

Dr. Alessandra is a widely published author with 14 books translated into 17 foreign languages, including Charisma (Warner Books, 1998); The Platinum Rule (Warner Books, 1996); Collaborative Selling (John Wiley & Sons, 1993); and Communicating at Work (Fireside/Simon & Schuster, 1993). He is featured in over 50 audio/video programs and films, including Relationship Strategies (American Media); The Dynamics of Effective Listening (Nightingale-Conant); and Non-Manipulative Selling (Walt Disney). He is also the originator of the internationally-recognized behavioral style assessment tool The Platinum Rule.

Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers," Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985. He is also a member of the Speakers Roundtable, a group of 20 of the world's top professional speakers. Tony's polished style, powerful message, and proven ability as a consummate business strategist consistently earns rave reviews.