The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood

  • 11m
  • Heather R. Younger
  • Skillsoft
  • 2024
In The Art of Active Listening, author Heather R. Younger explores how effective communication can be used as a tool to drive organizational success. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

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