The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

  • 10m
  • Joseph A. Michelli
  • Skillsoft
  • 2020
In The Airbnb Way, author Joseph A. Michelli reveals how to excel at customer service to create a lasting impression. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

YOU MIGHT ALSO LIKE

Journey First Time Manager Journey
Rating 5.0 of 42 users Rating 5.0 of 42 users (42)
Course Spark Next Level Leadership
Rating 4.6 of 261 users Rating 4.6 of 261 users (261)
Book The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging