The 4-Dimensional Manager: DiSC Strategies for Managing Different People in the Best Ways

  • 2h
  • Julie Straw
  • Berrett-Koehler Publishers
  • 2002

The 4-Dimensional Manager is a breakthrough book that offers a powerful tool--the DiSC system--to help managers understand both their own work style and that of each of their employees so that they can work together more effectively. DiSC stands for four communication styles or "dimensions": Dominance (direct and decisive); Influence (optimistic and outgoing); Supportive (sympathetic and cooperative); and Conscientious (concerned and correct). Author Julie Straw first shows managers how to use the system to analyze their own style and that of their employees. She then shows how to choose the most effective management style (or combination of styles) for any situation, focusing on seven key areas: delegating, decision making, problem solving, motivating, complimenting, giving feedback, and developing skills. The DiSC tool is easy to use and the insights will deliver results again and again.

One managerial style can't help people with four different working styles make the most of their different strengths and overcome their different limitations and roadblocks. In managing others, one style does not fit all. The 4-Dimensional Manager will help you learn to manage different people in the best ways. Through a simple yet powerful self-discovery tool called DiSC, you can become a 4-dimensional manager, able to manage anyone, anywhere, anytime.

  • Discover your usual managerial style: Dominance, Influence, Supportiveness, or Conscientiousness
  • Read the work styles of the people you manage
  • Improve communication and reduce destructive conflict
  • Find out how the style of your organization affects you and those you manage

Whether or not you have the formal title of manager, if you provide work direction to others, this book will answer pressing questions you have every day, such as:

  • When I delegate, how much information should I give, and when and how should I follow up?
  • How can I increase this person's motivation?
  • What kind of compliment or reward would this person most value?
  • How can I give feedback so it will be understood, accepted, and effective?

About the Author

Julie Straw is Vice President of Training and Communications for Inscape Publishing, the world’s leading independent developer and publisher of research-based personal learning profiles for business. She has successfully managed individuals and teams involved in diverse challenges including soft skills training, research and development, and sales and marketing. She is a frequent speaker at national training and development conferences on the topic of using DiSC to manage and motivate a changing workforce

In this Book

  • The 4-Dimensional Manager—DiSC Strategies for Managing Different People in the Best Ways
  • Why 1-Dimensional Managing Isn’t Enough
  • Discovering Your Style
  • How You Manage Yourself and Others
  • I’m a Manager, Not a Mind Reader
  • Expanding to 4 Dimensions
  • Basics of 4-Dimensional Managing
  • 4-Dimensional Delegating
  • 4-Dimensional Decision-Making
  • 4-Dimensional Problem-Solving
  • 4-Dimensional Motivating
  • 4-Dimensional Complimenting
  • 4-Dimensional Feedback
  • Managing in 4 Styles of Organizations
  • Closing Words—Going 4-Dimensional
  • The Combination DiSC Patterns
  • Additional DiSC Tool
  • The Research behind DiSC
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