Technical Writing for Business People
- 50m
- Carrie Marshall
- BCS
- 2018
Technical writing is about communicating key information to the people who need it. It might be a manual for an application, a guide to using heavy machinery, or a diagnostic aide for medical practitioners. It needs to be clear and it needs to be precise. This book shows you how to achieve this and more. Whatever the content or context, in this book you’ll discover the essential tools and resources that you need to create technical writing that works for everyone.
About the Author
Carrie Marshall is an author and freelance journalist, columnist, copywriter and scriptwriter. She writes features, news and tutorials about technology and has been published in many industry magazines including 'PC Plus', 'Digital Home' and 'What Laptop'. Since 2003, Carrie has also regularly spoken on technology and social media on BBC radio.
In this Book
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What is Technical Writing?
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Seven Steps to Heaven: the Technical Writing Cycle
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Know your Audience
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Break it Down: the Importance of A Task-Based Approach
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Assume Nothing
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Vanquish Vagueness
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Don’t be Yourself
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Stick to the Story
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Be Active: Why you Should Avoid the Passive Voice and Weak Verbs
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Diagrams, Lists and Graphics
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Everybody Needs an Editor
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The Technical Writing House of Horrors
