Surviving the Toxic Workplace: Protect Yourself Against Co-workers, Bosses, and Work Environments That Poison Your Day
- 4h 11m
- Linda Durré
- McGraw-Hill
- 2010
Do you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance. And in these difficult economic times, no one can afford to lose their jobs.
In Surviving the Toxic Workplace, syndicated author and psychotherapist Linnda Durré teaches you how to pinpoint and treat these office maladies with effective communication and conflict negotiation techniques that are sure to bring you peace of mind and peace at work.
Surviving the Toxic Workplace shows you:
- Why these office conflicts erupt
- How to identify and treat the 12 most common types of toxic co-workers, situations, and environments
- The seven components of effective communication techniques you can use in various situations
- How to deal with different conflict styles
Don't let office conflicts drain you of energy or interfere with your job performance. Treat the malady before it gets out of hand with Surviving the Toxic Workplace.
About the Author
Linda Durré, Ph.D., a psychotherapist, national speaker, magazine and newspaper columnist, television and radio talk show host, frequently consults and speaks to businesses, companies, and corporations. She hosted and co-produced two live call-in TV shows: "Ask The Family Therapist," on America's Health Network, a national cable TV station associated with the Mayo Clinic which aired from Universal Studios, Orlando; and "Personal Success Hotline with Dr. Durré," on a PBS affiliate. She has spoken to hundreds of groups and given interviews on Oprah, 60 Minutes, The Today Show, The O'Reilly Factor, and Good Morning America, among others, and she has been interviewed, quoted, and/or cited in The New York Times, LA Times, Christian Science Monitor, USA Today, San Diego Union and Tribune, Atlanta Journal Constitution, Orlando Business Journal, Orlando Sentinel, Seattle Daily Journal of Commerce, San Francisco Chronicle and Examiner, Pacific Sun, San Antonio Light, Florida Magazine, and Parade. She has written for Forbes Online, Orlando Business Journal, and American Cities Business Journals.
In this Book
-
Why Surviving the Toxic Workplace Can Help You, the Economy, and the World
-
Are You in a Toxic Company Dealing with Toxic Co-Workers?
-
Staff Infections: The Negative Effects They Have on a Company
-
When Human Motives Turn Negative Know Your Own Motives and Those of Others
-
Everyone Has Positives and Negatives Know and Accept Yours and Others’
-
Good Business Relationships Are Built on Trust, Honesty, and Open Communication
-
Know and Align Your Attitude, Intentions, and Hidden Agendas
-
Eliminate Weasel Words and Escape Clauses
-
Recognize and Interpret Body Language
-
Your Voice Is a Communication Tool
-
Motivating Your Co-Workers to Change
-
Four Different Intentions of Communication Win/Win, Win/Lose, Lose/Win, and Lose/Lose
-
Four Types of Behavior Assertive, Aggressive, Passive-Aggressive, and Passive
-
Preparation for Effective Discussion Visualization, Intention, and Rehearsal
-
Speaking and Writing, Two Vital Keys to Communication
-
Active Listening, Paraphrasing, Calling a Process Shot, and Agreeing to Disagree
-
“The Sandwich” Giving Difficult Feedback with Care
-
Forewarned Is Forearmed Best Scenario to Worst Scenario
-
Keep Your Expectations Reasonable and Your Hopes High
-
Assertive Techniques That Give You Power
-
How to Deal with Toxic Co-Workers:S.E.S.S.I.O.N.:The Situation, Explanation, and Solution System in Overcoming Nuisances
-
The Socially Clueless
-
The Work Interferers
-
The Uncommitted
-
The Angry Ones
-
The Politically Incorrect
-
The Victims
-
The Rescuers
-
The Saboteurs
-
The Politicians
-
The Sexually Suggestive
-
The Obsessives
-
The Addicts
-
The Workplace Environment
-
How to Heal Yourself After a Confrontation
-
How to Heal Co-Workers After a Confrontation
-
What to Do If You Need Help from HR or Management
-
What to Do If Administration and HR Don’t Do Their Job
-
Summary and Conclusion
