Personality Style at Work: The Secret to Working with (Almost) Anyone

The most important business skill isn’t a skill at all. It’s your personality. And only when you develop a keen understanding of your personality style—and the styles of the people you deal with—will you reach your full potential as a business professional.

Personality Style at Work reveals the proven personality style model used by HRDQ, a trusted developer of training materials—giving you one of today’s most valuable tools for leading others, contributing to teams, effectively communicating with coworkers, and making better decisions.

This groundbreaking guide helps you achieve positive results in virtually any workplace situation. Whether you’re a high-level manager, a salesperson, a customer service professional, or an entry-level employee, you’ll learn why others behave as they do in specific situations and how to use that knowledge to turn every interpersonal encounter into a win-win scenario.

The HRDQ model has been administered to more than one million people—and it has generated remarkable results. It is based on four principal personality styles:

• Direct: High assertiveness, low expressiveness
• Spirited: High assertiveness, high expressiveness
• Considerate: Low assertiveness, high expressiveness
• Systematic: Low assertiveness, low expressiveness

Which one describes you? Knowing the answer is the first step to achieving consistently positive and productive personal interactions—which is why Personality Style at Work includes an assessment that you can take to identify your style.

Armed with this valuable self-assessment, you can adapt your behavior to create more practical, harmonious working relationships. Personality Style at Work opens the door to a whole new way of interacting with others in a way that benefits you, your coworkers, your customers, and your entire organization.

About the Author

Kate Ward has more than 20 years of experience in training development. She has authored dozens of programs, first for CareerTrack and then for TreeLine Training as Senior Instructional Designer. Ward runs her own company, which offers innovative training solutions for today’s business needs.