MIT Sloan Management Review Article on Using Artificial Intelligence to Promote Diversity

AI can help us overcome biases instead of perpetuating them, with guidance from the humans who design, train, and refine its systems.

Artificial intelligence has had some justifiably bad press recently. Some of the worst stories have been about systems that exhibit racial or gender bias in facial recognition applications or in evaluating people for jobs, loans, or other considerations.1 One program was routinely recommending longer prison sentences for blacks than for whites on the basis of the flawed use of recidivism data.

But what if instead of perpetuating harmful biases, AI helped us overcome them and make fairer decisions?