Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships

  • 10m
  • Clive Johnson, Jackie Keddy
  • Skillsoft
  • 2018
Managing Conflict at Work examines the workings of conflict management, with a view to creating a happier and more productive workforce. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

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