Managing Coaching at Work: Developing, Evaluating and Sustaining Coaching in Organizations
- 5h 23m
- Clive Johnson, Jackie Keddy
- Kogan Page
- 2011
Jackie Keddy, award-winning former coaching project leader, and Clive Johnson, a pioneer in evaluating coaching outputs, offer a practical path to determining whether and how to implement workplace coaching. They make a compelling business case for equipping all managers, especially line managers, with coaching skills, building in-house practices and developing executive coach pools. Theirs is a powerful approach to assess the organizational impacts of coaching. Their method is simple and supported by practical examples. In addition, the authors give special attention to coaching as a professional practice.
Key topics include:
- Setting an agenda for coaching: contexts, objectives, contribution, integration
- Implementation choices
- How to embed coaching
- Coaching evaluation
- Sustaining and developing coaching
About the Authors
A highly experienced mediator and grievance investigator, Jackie Keddy now practices as a consultant, mediator and trainer. Her work as a conflict specialist draws on nearly 30 years' service with London's Metropolitan Police Service, in which she managed several specialist Crime Directorates and achieved the rank of Detective Chief Inspector. A winner of numerous awards and a popular conference speaker, Jackie is passionate about improving relationships in the workplace and providing practical tools for managers.
Following a lengthy career in management consultancy, Clive Johnson now practices as a coach, consultant, trainer. With Jackie Keddy, he is co-founder of the International Conflict Management Forum (conflictmanagementforum.org) and The Janus Partnership (thejanuspartnership.com), a consultancy and training organization exclusively dedicated to workplace conflict management. He regularly speaks and writes on conflict topics.
In this Book
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What is Coaching?
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Why Coaching?
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An Agenda for Coaching
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Options and Consequences
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Preparation
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Action
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Sustaining and Developing Coaching
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Auditing and Evaluating Coaching
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Making and Continuing the Case for Coaching
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Learnings, Change and New Directions