Knowledge Management Basics
- 1h 50m
- Christee Gabour Atwood
- Association for Talent Development
- 2009
Knowledge Management is an ongoing process designed to dispense company information in a user-friendly way for both current and future employees. Knowledge Management Basics explains the key concepts and the overall benefits of implementing that process, offers information assessment techniques and tips and assists in the design of a practical system to capture, organize, and maintain company information. This title focuses on the learning professional’s role in the knowledge management process and aims to teach those professionals how to get the process started within their organizations. Knowledge Management Basics presents a five-step process that will enable you, the learning professional, to define your role in a knowledge management initiative and prepare to lead that effort
- determine your organization's needs
- locate knowledge sources
- choose systems to gather and house information that make sense for your organization's culture
- compile, confirm, and circulate knowledge
- maintain the knowledge system.
About the Author
Christee Gabour Atwood is a speaker, trainer, and knowledge management adviser who specializes in helping companies share the knowledge in their organizations. She has worked with corporations, associations, Fortune 500 companies, and government entities in analyzing, developing, and presenting programs to develop communication and leadership skills. She is the recipient of the 2006 Outstanding Adjunct Faculty Award at Baton Rouge Community College. Atwood’s background includes radio personality, television host and anchor, and newspaper and magazine columnist. She also has served as executive director for state associations, editor/publisher of various trade and professional magazines, and CEO of The Communications Workshop, Inc. Atwood is a master facilitator for the Small Business Training Center in Baton Rouge, Louisiana, and has received training certifications from various organizations, including AchieveGlobal and Franklin Covey. And, because she believes humor is a vital part of effective communications, she also teaches “But UnSeriously Folks!”—a course on the effective use of humor in the workplace, which is based on the experiences in her humorous book, Three Feet Under: Journal of a Midlife Crisis (Book Republic Press, 2005). Knowledge Management Basics is Atwood’s fourth book with ASTD Press. Her other ASTD Press titles are Succession Planning (2007), Presentation Skills Training (2008), and Manager Skills Training (2008).
In this Book
-
Knowledge Management Basics
-
About the Training Basics Series
-
Preface
-
What Is Knowledge Management?
-
How Organizations Are Using KM
-
Determining Your Organization’s KM Goals and Needs
-
Locating Information Sources in Your Organization
-
Creating Your KM Blueprint
-
Compiling, Confirming, and Circulating the Knowledge
-
Maintaining the KM System
-
KM Resources and Tools
-
Best Practices in KM
-
The Future of KM
-
Frequently Asked Questions about KM
-
Script for Your PowerPoint Presentation
-
Resources
