Jerks at Work: How to Deal With People Problems and Problem People, Revised Edition
- 4h 42m
- Ken Lloyd
- Career Press, Inc.
- 2006
There is no single, simple strategy that works on every jerk. They come in many assorted flavors: your jerk could be your boss, a coworker, your subordinate, a vendor, even customers.
Popular syndicated columnist Ken Lloyd returns to grapple once again with one of America’s most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound advice as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous, classic, and current workplace (mis)behaviors—past and present—along with the most powerful strategies that readers can use today to deal effectively with them.
Jerks at Work provides a wide array of strategies to deal with all the Jerks you come across. There are the time-tested, classical methods for the retro-jerks; the screamers, impractical jokers, egomaniacs, complainers, and nonstop talkers. Then there are new, state-of-the art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cellphones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter.
About the Author
Dr. Ken Lloyd is a nationally-recognized consultant, speaker, author, educator, and newspaper columnist. His workplace advice column (New York Times Syndicate) appears in newspapers across the United States. He is a frequent talk-radio guest, and he has made many televised guest appearances, including workplace segments on Good Morning America, CNN , KABC, and FOX Morning News.
In this Book
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Jerks at Work—How to Deal With People Problems and Problem People, Revised Edition
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Introduction
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Preemployment Problems
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New Employee on the Block
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Bothered by Bullying Bosses
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Managers Who Still Don’t Get It
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Employees Who Still Don’t Get It
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Subordinates Who Still Don’t Get It
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Mismanagement Versus Missing Management
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Who’s in Charge?
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In All Fairness
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The Feedback Backlash
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With Friends Like These...
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Pros and Conflicts
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Securely Dealing With Insecurity
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We Can’t Go on Meetings Like This
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Training in Action Versus Training Inaction
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Dollars, Sense, and Incentives
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All in the Family Business
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Jerks Online
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Jerks on Cell Phones
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Environ-Mental Impacts
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When Jerks Push the Envelope
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Conclusion
