Intercultural Communication for Managers
- 4h 41m
- Michael B. Goodman
- Business Expert Press
- 2013
People have always found a way to trade with one another, overcoming enormous barriers. Business and trade relationships are often the foundation for nations to thrive in peace. This book will help you learn about building a successful global relationship for your company, working together in peace while educating yourself and co-workers. Inside, the author teaches you about the essential responsibility to a global environment--knowledge of the people, organizations, and companies you want to work with. Becoming acquainted and eventually immersed in the history, geography, values, traditions, taboos, mindset, prejudices, and legal systems of someone else is an essential step to successful relationships with people from other parts of the world. Knowledge of the culture and management practices of their company is the second step toward success--how they make decisions; how they organize; how they work together; how they view the outside world; how they tolerate risk; how they settle disagreements; how they run meetings; how they view time; how they demonstrate their mission and values. This book will detail all of that so that you can make yourself and your company a real success in a global world.
About the Author
Michael B. Goodman, Ph.D. is Professor and Director of the MA in Corporate Communication at Baruch College, The City University of New York. He is the founder and director of CCI Corporate Communication International www.corporatecomm.org, and Adjunct Professor of Corporate Communication at Fairleigh Dickinson University, where he was professor and director of the Graduate Programs in Corporate and Organizational Communication. He is Visiting Professor of Corporate Communication at Aarhus School of Business (Denmark), Bangkok University, and Hong Kong Polytechnic University. He directed the graduate and undergraduate business communication programs at Northeastern University in Boston, and he has taught business communication courses at New York University, New York Institute of Technology, University of Alaska Fairbanks, and SUNY at Stony Brook. He is the founder and director of the Conference on Corporate Communication.
In this Book
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Preface
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Introduction: The Global Perspective
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Chapter 1: Language and Communication
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Chapter 2: Social Organization
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Chapter 3: Contexting and Face-Saving
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Chapter 4: The Impact of Technology and The Environment
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Chapter 5: Power, Influence, and Authority
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Chapter 6: Concepts of Time
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Chapter 7: Body Language and Non-Verbal Communication
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Chapter 8: Restoring Trust in Business and Understanding International Business Ethics
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Chapter 9: Managing People Globally: Managing Executives on Global Assignment
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Chapter 10: Dealing with Culture Shock
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Chapter 11: Working Globally Without Leaving Your Desk
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Chapter 12: Marketing and Negotiating Transnationally
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Chapter 13: Impact of Global Growth—BRICS and the “Next 11”
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Chapter 14: Working in the United States, and with Americans
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Chapter 15: China, India, and the Pacific Rim
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Chapter 16: European Union, Europe, and the Former Soviet Union
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Chapter 17: South America: and NAFTA
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Chapter 18: The Middle East and Africa
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Further Reading
