Improving Employee Performance through Workplace Coaching: A Practical Guide to Performance Management
- 2h 51m
- Earl M.A. Carter, Frank A. McMahon
- Kogan Page
- 2005
Employee under-performance is expensive, time-consuming and bad for workplace morale. Improving Employee Performance through Workplace Coaching is essential reading for managers who want to improve employee performance and prevent costly employee dismissals and disputes through early intervention procedures.
Drawing upon the authors’ experience of developing a risk management approach to people management, this book covers all the tools required for implementing a performance management system and includes:
- how to develop a code of conduct;
- how to set the scene for workplace coaching;
- how to conduct formal reviews;
- how managers can prepare in order to coach competently;
- what actions to take when an employee does not respond to workplace coaching.
Illustrated with case studies, Improving Employee Performance through Workplace Coaching provides an easy-to-use “building block” approach to managing the learning process. It is written in an accessible and clear style for both senior and line managers.
About the Authors
Earl Carter runs his own consultancy business advising organizations on managing performance, workplace assessment, learning and development. He is co-author of a number of books on training, coaching and mentoring.
Frank McMahon is a management consultant specializing in performance improvement processes. He is also the author of several books on measuring performance and employee relations.
In this Book
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Managing People
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Getting Started
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Preparing to Coach People
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Operating as a Coach on the Job
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Operating as a Coach During a Formal Review
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Developing Coaches for Managing People
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The Road to Goodbye: When Dismissal is the Only Solution
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A Risk Management Approach to People Management
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Preparing Your Workplace
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Further Reading from Kogan Page
