Human Resources in Healthcare: Managing for Success, Third Edition
- 11h 12m
- Bruce J. Fried, Myron D. Fottler
- Health Administration Press
- 2008
Human Resources in Healthcare: Managing for Success, Third Edition, presents the techniques and practices behind effectively managing people—the healthcare industry’s most important asset. It provides the concepts and practical tools necessary for meeting the unique challenge of managing healthcare employees.
Key Features:
This edition includes:
- An expanded chapter on health and safety in the workplace, highlighting disaster preparedness and management
- A new chapter on globalization and the mobile workforce
- A new chapter focusing on employee benefits and benefit design
- An expanded chapter on training and career development
- A new section containing complex cases
- Chapters include cases, discussion questions, and exercises
- Covers fundamental topics as well as timely issues
About the Authors
Bruce J. Fried, PhD, is associate professor and director of the residential master s degree program in the Department of Health Policy and Administration in the School of Public Health at the University of North Carolina, Chapel Hill. He teaches in the areas of human resources management, international and comparative health systems, and globalization and health. Dr. Fried is also coeditor of and contributor to World Health Systems: Challenges and Perspectives.
Myron D. Fottler, PhD, is professor and executive director of the Health Services Administration Program at the University of Central Florida, where he teaches courses in healthcare human resources management, service management and marketing, and dissertation research. He has written and published 14 books and more than 100 journal articles.
In this Book
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Strategic Human Resources Management
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Healthcare Workforce Planning
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Globalization and the Healthcare Workforce
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Healthcare Professionals
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The Legal Environment of Human Resources Management
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Workforce Diversity
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Job Analysis and Job Design
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Recruitment, Selection, and Retention
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Organizational Development and Training
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Performance Management
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Compensation Practices, Planning, and Challenges
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Employee Benefits
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Health Safety and Preparedness
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Managing with Organized Labor
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Nurse Workload, Staffing, and Measurement
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Human Resources Budgeting and Employee Productivity
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Creating Customer-Focused Healthcare Organizations through Human Resources
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Present Trends that Affect the Future of Human Resources Management and the Healthcare Workforce
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Management Challenges of a Customer Service Center
