Got A Minute? The 9 Lessons Every HR Professional Must Learn to Be Successful
- 2h 27m
- Dale J. Dwyer, Sheri A. Caldwell
- Society for Human Resource Management
- 2010
Designed to help HR and line managers deal with challenging employees in the workplace, this book enlists a novel approach by tying together several real-life--and often entertaining--examples of employee behavior within a broad range of circumstances. Following the stories in each chapter, an analysis of how the HR professionals handled the situations highlights the benefits and detriments of their choices, showcasing both successes and failures--and what can be learned from them. Providing valuable examples and thought-process guidance, this record is ideal for understanding the ethical and legally defensible practices of human resource management.
About the Author
Dr. Dale J. Dwyer, PHR, is Professor of Management at the University of Toledo. He lives in Arlington, Virginia.
Dr. Sheri Caldwell, SPHR, is an assistant professor at the University of Findlay and former vice president of human resources at Hickory Farms. She is the coauthor of Using Your Emotional Intelligence to Develop Others. She lives in Oregon, Ohio.
In this Book
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Got A Minute?—The 9 Lessons Every HR Professional Must Learn to Be Successful
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Preface
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Accept That People Will Say (and Do) the Dumbest Things
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Norms Are Important for Leading and Managing Change
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Some Rules Are Meant to Be Broken
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Don’t Do What Doesn’t Work
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Measure Twice, Cut Once
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Don’t Be Penny-Wise and Pound-Foolish
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Two’s Company, Three’s a Crowd
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Learn to Anticipate the Worst-Case Scenario
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Rome Wasn’t Built in a Day
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Conclusion
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Endnotes
