Fundamentals of Human Resources in Healthcare, Second Edition

Human resources are the bedrock of healthcare organizations. Yet healthcare faces severe staffing shortages, both as a result of the aging population and workforce and because of wide disparities in the geographic distribution of workers. To attract and retain this increasingly scarce resource and to inspire the best from their employees healthcare managers must know how to develop, nurture, and coach their staff for success.

Fundamentals of Human Resources in Healthcare takes a back-to-basics approach to workforce management, presenting proven best practices and evidence-based strategies. It sets forth fundamental concepts that will help healthcare managers succeed at the most important and challenging part of their job: managing people.

This new edition puts human resources in the context of today s healthcare environment, with all of its rapid, ongoing, and unprecedented changes. Thoroughly revised and updated, it includes:

• A new chapter on enhancing diversity and inclusion in healthcare organizations
• Expanded material on physician compensation, including changes in incentives; compensation practices in patient-centered medical homes and accountable care organizations; and challenges in measuring physician productivity
• Revised and updated content on the legal and regulatory environment of human resources management, including sexual harassment, electronic monitoring and workplace searches, and termination
• Current developments in union organizing and union membership in healthcare organizations

Written for current and aspiring managers throughout a healthcare organization not just those employed in the human resources department, this book establishes a vision in which everyone is a human resources manager.

About the Authors

Bruce J. Fried, PhD, is an associate professor in the Department of Health Policy and Management in the Gillings School of Global Public Health at the University of North Carolina at Chapel Hill, where he served as director of master s degree programs for more than 20 years. Dr. Fried teaches courses in human resources management, international and comparative health systems, and globalization and health. He has written numerous journal articles, books and book chapters, commentaries, and book reviews and was coeditor of World Health Systems: Challenges and Perspectives, second edition (Health Administration Press, 2012). He received his master s degree from the University of Chicago and his doctorate from the University of North Carolina at Chapel Hill.

Myron D. Fottler, PhD, is professor emeritus of health services administration at the University of Central Florida. Previously, he served as director of the PhD program in health services administration at the University of Alabama at Birmingham. He has presented more than 100 papers at professional meetings and authored more than 150 journal articles, 60 book reviews, 45 book chapters, and 28 books. Dr. Fottler was also the cofounder and coeditor of Advances in Healthcare Management, an annual book series featuring both empirical and review papers, and he has served on the editorial review board for many major journals in the field. He earned his master s in business administration from Boston University and his doctorate in business from Columbia University.