Customer Care Excellence: How to Create an Effective Customer Focus, 5th Edition

  • 10m
  • Sarah Cook
  • Skillsoft
  • 2017
In Customer Care Excellence, author Sarah Cook will help you develop a successful customer service system in your company. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

YOU MIGHT ALSO LIKE

Channel Brand Management
Rating 5.0 of 1 users Rating 5.0 of 1 users (1)
Course Managing and Supporting Employee Wellness
Rating 4.6 of 1239 users Rating 4.6 of 1239 users (1239)
Course Customer Service: Engaging with Customers
Rating 4.6 of 4324 users Rating 4.6 of 4324 users (4324)

PEOPLE WHO VIEWED THIS ALSO VIEWED THESE

Book Execution IS the Strategy: How Leaders Achieve Maximum Results in Minimum Time
Course Customer Service: Fostering a Service Mindset
Rating 4.6 of 6664 users Rating 4.6 of 6664 users (6664)
Book Satisfaction: How Every Great Company Listens to the Voice of the Customer