Culture Crossing: Discover the Key to Making Successful Connections in the New Global Era
- 3h 22m
- Michael Landers
- Berrett-Koehler Publishers
- 2017
Thrive in the multicultural communities where you work and live
People, money, and information are flowing faster than ever across international borders, putting us all just one step away from a culture crash—that moment when you unintentionally confuse, frustrate, or offend someone from another culture. Are you struggling with trying to learn the customs, nuances, and hot buttons of every culture you might come into contact with? Michael Landers guides you toward a better solution: becoming aware of your own cultural “baggage.” You'll learn to sidestep the knee-jerk reactions that can get you into trouble and develop the agility to adjust your behaviors and expectations as needed. Through a mix of entertaining and instructive stories, valuable insights, and eye-opening self-assessments, Culture Crossing offers an essential primer for improving all your interactions with people from any background.
About the Author
Michael Landers is the founder and president of Culture Crossing, Inc., a global consulting company dedicated to finding innovative solutions for those working in global contexts. Although American, Landers was raised throughout Latin America and speaks Spanish and Brazilian Portuguese and is proficient in Japanese and Italian. Culture Crossing's clients include Apple, Google, Samsung, HSBC, SAP, Novartis, Fiat Worldwide, Isuzu Motors of Japan, Kaiser Permanente, CalAtlantic Homes, and Mead Johnson.
In this Book
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Chapter One: Cultural Awakenings: How Culture Shapes Our Thoughts and Behaviors
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Chapter Two: Me or We?: Recognize the Differences Between Group and Individual Orientation, and Why It Matters
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Chapter Three: Say What?: Explore the Nuances of Verbal and Written Expression
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Chapter Four: What's Not Being Said: Discover the Hidden Meanings of Nonverbal Communication
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Chapter Five: Now or Later: How Perceptions of Time Can Warp Across Cultures
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Chapter Six: Respect, Rank, and Ritual: The Implications of Formality at Work and in Everyday Life
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Chapter Seven: Core Values: Taking Your Cultural Awareness to the Next Level
