Cultural Intelligence: Living and Working Globally, Second Edition

In today’s global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it’s impossible to learn the customs and traits of every single culture with which you might come into contact. Cultural Intelligence teaches a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment.

This extensively revised second edition features new real-life examples of CQ working well, drawn from a rich range of cultures and situations. The authors also address the interplay of race and gender with culture factors, and show how developing cultural intelligence can enhance our appreciation of cultural diversity.

Cultural Intelligence teaches you to disable the “cultural cruise control” that makes you unaware of how your culture affects your perceptions, and learn to pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. Over time, you’ll develop a repertoire of skills appropriate to different intercultural situations.

About the Authors

David C Thomas (Ph.D, University of South Carolina) is Professor of International Management at Simon Fraser University, Canada. He is the author of seven books including Cross-Cultural Management: Essential Concepts, (Sage) and Cultural Intelligence: People Skills for Global Business (Berrett-Koehler), as well as numerous journal articles on cross-cultural interactions in organizational settings. He is currently the Associate Editor of theJournal of Cross-Cultural Management and serves on the editorial boards of the Journal of World Business, Journal of Organizational Behavior and the"Journal of Management.

Kerr Inkson is Professor of Management at the University of Otago, Visiting Professor of Management at Victoria University of Wellington, and Honorary Research Fellow at Massey University, all in New Zealand. He has a PhD from the University of Otago. Since commencing his academic work in the 1960s Kerr has had a distinguished career in management studies and organizational behavior, and has worked at a number of business schools in the New Zealand, the UK, and the USA. Since the early 1990s his research has focused on careers, and he published The New Careers (co-authored by Michael B Arthur and Judith K Pringle) with Sage in 1999. Other recent books include Management: New Zealand Perspectives (third edition, Prentice-Hall, 2002, co-authored with Darl Kolb) and Cultural Intelligence (Berrett-Koehler, 2004, co-authored with David C. Thomas). He is author of several other books and over 100 refereed journal articles and book chapters, many of them on career themes. In 2005-6 he was Chair of the Careers Division, Academy of Management.