Communication Highwire: Leveraging the Power of Diverse Communication Styles
- 4h 18m
- Barbara Kappler Mikk, Basma Ibrahim DeVries, Dianne Hofner Saphiere
- Nicholas Brealey Publishing
- 2005
No matter where we live or what we do, we deal with people using a wide variety of communication styles every day. At work, in the marketplace and at home, diversity in communication styles presents rich opportunities, yet too often people misunderstand each other. Communication Highwire is an important breakthrough for managers, team leaders, community leaders, educators, trainers and facilitators as they help individuals and teams overcome frustration, prevent mistakes and save time and money. World-class intercultural trainers and educators share their strategies and techniques—and, most importantly, their tools—to leverage diversity in the modern world.
- 26 powerful activities are ready to go with little preparation
- Developed for the first time in this book, the 5-Factor model (Context, Goals, Values, Self-Concept, Communication Style Repertoire) is presented in an easy-to-use Star Chart approach
- A 4-Step process puts it all together: combining Factors and Descriptors to enhance communication.
- Dozens of examples—stories from international business to politics to community development to family life—make the concepts real and applicable
Communication across a variety of styles requires the skills of a tightrope walker, but the rewards to the performers are immense.
About the Authors
Dianne Hofner Saphiere, M.S., is founder and Principal of Nipporica Associates LLC, an intercultural consulting and training firm, and creator of the CulturalDetective.com series.
Barbara Kappler Mikk, Ph.D., is Assistant Director of International Student and Scholar Services at the University of Minnesota, where she is responsible for intercultural training and programs.
Basma Ibrahim DeVries, Ph.D., is Assistant Professor of Communication Studies at Concordia University in St. Paul, Minnesota, and conducts intercultural training workshops for educational and community groups.
In this Book
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Communication Highwire—Leveraging the Power of Diverse Communication Styles
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Introduction
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What Is Communication Style?—Your Ticket to the Circus
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Benefits of Communication Style Fluency—What Does This Ticket Get Me?
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Factors Affecting Communication Style—Starring Acts in the Circus
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How the Five Factors Interact—Combining the Starring Acts
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Practicing Star Chart Analysis—Looking Deeper into the Magician’s Hat
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Finding the Differences: That Make a Difference—Behind the Scenes of the Big Top
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Leveraging Communication Style Differences—Choreographing the Performance
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Using the Factors and Descriptors—Practice Makes Perfect
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More Activities—Taking the Show on the Road!
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References
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Summary of Key References by Topic
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Other Tools
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Activities and Stories
