Building Better Organizations: How to Fuel Growth and Lead in a Digital Era

  • 6h 32m
  • Claudy Jules
  • Berrett-Koehler Publishers
  • 2022

This essential playbook shows how companies can scale success by coupling digital strategies with an investment in the health of their organizations and the people within.

To scale and grow, a company must get the organizational elements right. That begins with having the right strategy, the right leadership to drive it, and the right talent, culture, and organizational design to realize a company's potential. This is especially true in the AI era, where a company's most valuable assets are its people.

To begin with, leaders must rethink their value creation strategies. To hone their organizational edge, leaders must prioritize their organization's health in seven vital areas: strategic direction, culture, leadership, talent, organizational design, EID (equity, inclusion, and diversity), and well-being. No matter what type or size of business, those essential conditions must be leveraged for increased value and growth. Put simply: organizational matters matter. To hone their digital edge, leaders must understand AI, as advances in technology allow leaders to build organizations that can compete and win in the future. Finally, an investor mindset will enable leaders to invest wisely in the technology (and leverage that tech) that sets their organizations apart.

About the Author

Dr. Claudy Jules is a partner in McKinsey and Company's Washington, DC, office. He is a leader in the organization practice and a core member of the technology, media, and telecommunications and private equity and principal investors practices. Prior to joining McKinsey, Dr. Jules was at Google, leading its Center of Excellence on Organizational Health and Change. He also served as an advisor to the portfolio companies of CapitalG, Alphabet's growth equity investment fund. As a thought leader, he has written and spoken widely on organizational issues and has contributed to several business publications.

In this Book

  • Preface
  • Introduction—Start with a Better Foundation
  • Strategic Direction—Prioritize Purpose over Profit
  • Culture—Craft a Shared but Adaptive Identity
  • Leadership—Be Agile and Human-Centric in the Age of Intelligent Machines
  • Talent—Unlock the Full Potential of Your People
  • Organizational Design—Create Structures and Systems for Agility and Sustainability
  • Equity, Inclusion, and Diversity—Adopt a Bias for Radical Transparency and Belonging
  • Well-Being—Embrace the Overlooked Essential of an Organization’s Health
  • Invest in Data and Lead with It—Use Digital Advances to Conduct Continuous Org-Health Checks
  • To Become AI-First, Put Org Health First—Think Differently about Organizational Matters
  • Investors and Boards—Set Priorities for Companies Backed by Private Equity and Venture Capital
  • Chief Performance Officers—Create a New Leadership Role to Oversee the Health of an Organization
  • The Change-Fluent CEO—Become Adept in the Language of Change
  • Conclusion—Looking Back, Looking Ahead
  • Notes
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