Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative
- 4h 9m
- Jennifer Edwards, Katie McCleary
- McGraw-Hill
- 2022
Tap the psychology of human connection to drive meaningful workplace communication
Human beings are born to connect―but in today’s increasingly polarized world, we’re losing sight of the importance of building and maintaining professional relationships. And that’s bad for business.
In Bridge the Gap, two prominent Fortune 500 coaches explore how your biology and biography define and refine your behavior in relationships where you struggle to connect. Focusing on personal responsibility and awareness, meta-cognition, and curiosity, they provide a reliable and replicable framework to enhance open communication. And they illuminate the inner workings of the human brain and mind, and how they impact the way you connect, communicate, and collaborate.
Inside, you’ll find eye-opening techniques to help you:
- Master your biological reactions when pressure, stress, and anxiety hijack your efforts to connect
- Understand how you and others can better learn from and listen to each other
- Lead with curiosity in all your communication strategies and learn how to give authentic feedback
- Feel more comfortable working on diverse team and embrace all cultural backgrounds
What makes this book different from others is that it focuses on the how rather than just the why of fostering better communication. And, whether you’re entry level staff or a C-Suite executive, these techniques can be applied at all levels and all capacities.
Filled with practical exercises, colorful stories, and illustrative case studies, Bridge the Gap reveals how to harness the real and raw power of your mind to build solid workplace relationships in any situation.
About the Author
Jennifer Edwards is a business advisor and leadership advisor working with Fortune 500 companies and boards, equipping them to perform and collaborate optimally when pressure and stress hit. Her clients include top leaders at global companies, including Microsoft and WeWork. She is a partner at Winning Streak Ventures, an early-stage capital fund which invests in disruptive technology companies.
Katie McCleary is an entrepreneur and storyteller who trains leaders, creatives, and humanitarians to launch big ideas by leveraging their social and cultural capital. She is the founder of 916 Ink, a nonprofit that has transformed over 4,000 vulnerable youth into confident authors. She is the host of The Drive podcast on NPR's CapRadio with the American Leadership Forum.
In this Book
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What It Means to Bridge the Gap
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Your Brain Under Pressure—AMY and the Hijack
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Your Mind Under Pressure—An Inner Narrator and a Kaleidoscope
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Relationship Dynamics—The Drama Triangle or the Circle of Choice
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Show Up Clean—Disrupt the Hijack and Invisible Forces
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Show Up Curious—Be an Explorer and Choose to Care
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Clean and Curious Listening—Hurdles and Headphones
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Trust and Respect—Tending to Your Shared Egg
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Curious Conversations—Part 1
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Curious Conversations—Part 2
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What to Say and How to Say It—Language for Pressure-Based Moments
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Traversing the Hard Stuff—Gaps and Canyons
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To Bridge or Not to Bridge—Your Choice
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Notes
