6 Tips for Percipio Power Users

You might be a Skillsoft power user if you:

• Use advanced features – that the average user might not be familiar with – within our online skilling platform. 
• Have a deep understanding of online skilling technology – so much so that you are able to customize and optimize its use to suit your specific needs. 
• Employ shortcuts to enhance your efficiency and productivity. 
• Are involved in testing new features and functionality and providing feedback to our developers.

Not a power user, yet? Don’t worry; we can get you there. In fact, one of the most effective ways to elevate your use of Skillsoft Percipio is to utilize features and functionality to help drive learner engagement. Here are six tips to help you do that.

Juggling multiple platforms and passwords can be a real headache. Enabling SSO simplifies this process, making it easier for everyone involved. Here’s why you should consider implementing it:

• Enhanced Security: SSO boosts your organization’s security by reducing the need for multiple passwords, which lowers the risk of credential reuse. Additionally, it supports the enforcement of security policies like Multi-Factor Authentication (MFA), making unauthorized access more difficult.
• Streamlined Access: No one enjoys the hassle of managing numerous usernames and passwords. With SSO, learners can use a single set of credentials across multiple systems. This not only saves time but also reduces frustration, allowing learners to dive into their courses faster.
• Easier Administration: SSO automates user management, cutting down the time admins spend administering accounts on the Skillsoft platform. This streamlined process means admins can focus more on strategic tasks rather than mundane administrative duties.

Keeping your learning platform’s branding and interface design consistent with other organizational platforms is a pro move. It promotes familiarity, reduces cognitive load, and builds trust in the learning environment. Here’s how to make it work for you:

• Brand Recognition: Familiar branding elements reinforce brand recognition, instilling a sense of trust and affiliation with your organization. When learners see familiar logos, colors, and typography, they feel more connected and at ease.
• Consistency and Cohesion: Consistency is key. When your branding is consistent across the learning platform and course materials, it creates a cohesive and unified experience. This reduces cognitive load and makes navigation easier for learners.
• Professionalism and Confidence: A well-branded platform exudes professionalism. This inspires confidence in learners, encouraging them to engage more deeply with the content. They’re more likely to take the learning experience seriously and commit to it.
• Personalization: Custom branding allows for personalization, tailoring the learning experience to the preferences and interests of your learners. This deeper connection can significantly increase overall engagement.

By integrating learner data and preferences, you can offer tailored content recommendations and learning journeys to each of your learners, leading to a more engaged and motivated group. Here’s how to achieve that:

• Tailored Content Recommendations: Use learner data to recommend specific courses and materials that align with their interests and career goals. This helps them get familiar with your online learning platform and understand your expectations.
• Strategic Assignments: Direct your learners to specific experiences and assets that align with your business goals. Skillsoft Percipio allows you to design and assign both live and on-demand skilling experiences using your own content or content from other providers. This flexibility means you can create learning journeys that are perfectly aligned with your organization’s strategic needs. 
• Skill Benchmarks: Recommend or assign Skill Benchmarks aligned with your organization’s strategic goals. Skill Benchmarks are short diagnostic assessments that measure individual proficiency and offer personalized course recommendations. Each assessment provides a score to align learners with appropriate levels of learning. After a set period, learners are encouraged to retake the assessment to track their progress.

Begin by identifying the key learning objectives and strategic needs of your organization. Gather or create content that aligns with these objectives, and then use Skillsoft Percipio’s tools to design and assign these custom learning experiences. Regularly update and refine these learning paths to keep them relevant and engaging.

Digital badges are tangible symbols of achievement that drive engagement across various dimensions. When learners earn a badge, it’s a clear acknowledgment of their hard work and progress. By tying badges to specific learning goals or milestones, you give learners targets to aim for, fostering a sense of achievement and driving continued engagement.

Skillsoft makes it easy to create and customize digital badges with its Badge Designer tool. Here’s a quick overview:

• Preloaded Templates: Skillsoft has preloaded the Badge Designer tool with optional templates for course, track, and journey badges. These templates can serve as your design starting points.
• Design Elements: Use various design elements such as backgrounds, images, and icons to create unique badges. The design tool also supports custom attributes like dynamic text, asset titles, and notifications for when learners earn the badge upon completion of an asset.
• Blockchain Security: Skillsoft Digital Badges are secured and validated via blockchain, ensuring an unchangeable record of who earned the badge, when they received it, and who issued it. This adds an extra layer of credibility and security.

Re-engagement emails serve as a gentle nudge that can reignite interest and prompt action among those learners who may have become disengaged. Re-engagement emails should be:

• Personalized: Addressing specific reasons for disengagement shows that your organization values each learner’s participation and is invested in their success. 
• Actionable: Whether it’s a link to a new course, a reminder of upcoming deadlines, or a prompt to revisit a favorite module, clear actions can drive immediate reengagement.
• Open to Feedback: Re-engagement emails also serve as an opportunity for learners to provide feedback or seek support. This demonstrates your commitment to their success and helps overcome any barriers to engagement they may be experiencing.

Concerned that you might overwhelm your learners with too many emails? Don’t worry! Each re-engagement email includes an opt-out option, allowing learners to choose if they no longer wish to receive them. Plus, the email series stops as soon as they log back into the learning platform.

Implementing a re-engagement email campaign is straightforward. Start by identifying learners who have reduced their engagement. Craft personalized, value-driven emails with clear calls to action and, if possible, include special incentives. Monitor the responses and adjust your strategy based on the feedback you receive.

Hot Tip: Make sure you’ve also enabled welcome emails. Skillsoft Percipio can send an initial welcome email to all new and updated learners who have not received one before, along with a series of subsequent reminder emails. These are proven to increase user engagement and site traffic.

Skillsoft CAISY™ is an AI-powered coach designed to help learners practice difficult conversations and refine their communication skills in a safe and supportive environment. Here’s why it’s a game-changer:

• Practice Real-Life Scenarios: Practical application reinforces the relevance of the skills being taught, helping learners see the direct impact on their personal and professional lives.
• Safe and Supportive Environment: Learners can practice difficult conversations without the fear of judgment or negative consequences, which is crucial for building confidence and competence.
• Growing List of Scenarios: Whether it’s handling conflict, giving constructive feedback, or navigating tricky negotiations, there’s a scenario to suit your needs.
• Personalized Feedback and Guidance: Skillsoft CAISY™ empowers learners to identify areas for improvement and track their progress over time, fostering a sense of ownership and accountability in their development journey.

By implementing these six tips, you can significantly enhance engagement and the overall learning experience on the Skillsoft Percipio platform. From enabling SSO and consistent branding to personalized learning and digital badges, these strategies will help your organization achieve its strategic objectives.