The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
- 4h 30m 5s
- Joseph A. Michelli
- Recorded Books, Inc.
- 2007
How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience.
- Principle 1: Make It Your Own
- Principle 2: Everything Matters
- Principle 3: Surprise and Delight
- Principle 4: Embrace Resistance
- Principle 5: Leave Your Mark
In this Audiobook
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PRINCIPLE 1: Make It Your Own
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PRINCIPLE 2: Everything Matters
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PRINCIPLE 3: Surprise and Delight
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PRINCIPLE 4: Embrace Resistance
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PRINCIPLE 5: Leave Your Mark