No B.S. Ruthless Management of People and Profits: No Holds Barred, Kick Butt, Take-No-Prisoners Guide to Really Getting Rich

In this Audiobook

• CHAPTER 1 Gobbledygook “R” Us
• CHAPTER 2 The True Nature of the Employer-Employee Relationship
• CHAPTER 3 Shelby's Excuse List
• CHAPTER 4 The Willy Loman Syndrome Moves to Management
• CHAPTER 5 The Program
• CHAPTER 6 Random and Erratic Acts
• CHAPTER 7 How to Control Your Business and Your Life By Keith Lee
• CHAPTER 8 Performance Reviews Suck By Keith Lee
• CHAPTER 9 Implementing Customer Service That Gets Repeat and New Business By Keith Lee
• CHAPTER 10 The Two Most Crucial Management Decision of All
• CHAPTER 11 In the Wrong Place
• CHAPTER 12 They All Go Lame
• CHAPTER 13 The Worst Number in Business Is
• CHAPTER 14 Hire Slow, Fire Fast
• CHAPTER 15 Leadership Is Vastly Overrated
• CHAPTER 16 Marketing the Master, All Others Servants
• CHAPTER 17 Beware the Bean-Counters
• CHAPTER 18 Mice at Play
• CHAPTER 19 Out Smoking a Cigarette
• CHAPTER 20 The Holiday Inn Telephone Warning System
• CHAPTER 21 Thieves Like Us
• CHAPTER 22 Broken Windows, Broken Business
• CHAPTER 23 On the Other Hand, Good Enough Is Good Enough
• CHAPTER 24 “But My Business Is Different…”
• CHAPTER 25 How To Make Every Employee's Job a Profit Center
• CHAPTER 26 Create Better Jobs So You Can Demand More (and Fire Faster)
• CHAPTER 27 Exceptions to All the Rules
• CHAPTER 28 Fairness Be Damned
• CHAPTER 29 To the Winners, the Spoils
• CHAPTER 30 When Bonuses Become Obligations
• CHAPTER 31 Is a Happy Workplace a Produtive Workplace?
• CHAPTER 32 Hire the Thick-Skinned
• CHAPTER 33 Managing the Sales Process
• CHAPTER 34 Maximizing the Value of Your Sales and Marketing Personnel By Clate Mask
• CHAPTER 35 Three Strategies for Managing Salespeople for Maximum Results
• CHAPTER 36 The Top-Secret Mission
• CHAPTER 37 Ruthless Management of Word of Mouth
• CHAPTER 38 Activity Masquerading as Accomplishment
• CHAPTER 39 The Speed Imperative
• CHAPTER 40 Are You a “Control Freak”?
• CHAPTER 41 How They Should Communicate with You
• CHAPTER 42 How to Hold Meetings
• CHAPTER 43 Friendly as Long as You Feed Them
• CHAPTER 44 Why I Can't Do These Things
• CHAPTER 45 What Is “Profit”, Anyway?
• CHAPTER 46 Management by the Numbers (The Right Numbers)
• CHAPTER 47 How To Profit from the Age of Tolerated Mass Incompetence and the Coming Monster Recession
• CHAPTER 48 In the Next 12 Months
• CHAPTER 49 Your Support Circles